Do you think your PC has a virus? the download the Microsoft Safety Scanner
The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
The Microsoft Safety Scanner is not a replacement for using an antivirus software program that provides ongoing protection.
For real-time protection that helps to guard your home or small business PCs against viruses, spyware, and other malicious software, download Microsoft Security Essentials.
Read more about Understanding security and safe computing
Rob
really good
Very good it relly help me
I received a phone call from Windows, caller had an accent difficult to understand. He states they are receiving info, we have a virus in the hard drive. New computer, novice operator. HELP
Hi Cheryl – this is a 100% complete scam – please do not let these people do anything to your PC
http://www.microsoft.com/…/msname.aspx
"Microsoft does not make unsolicited phone calls to help you fix your computer
In this scam cybercriminals call you and claim to be from Microsoft Tech Support. They offer to help solve your computer problems. Once the crooks have gained your trust, they attempt to steal from you and damage your computer with malicious software including viruses and spyware.
Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable cellular phones, or stolen cellular phone numbers. It's better to avoid being conned rather than try to repair the damage afterwards.
Treat all unsolicited phone calls with skepticism. Do not provide any personal information
If you receive an unsolicited call from someone claiming to be from Microsoft Tech Support, hang up. We do not make these kinds of calls.
"
Rob
I know I have a virus (possibly Trojan:Win32/antivirusxp according to info on microsoft site) About 12 mins into the scan my computer switches off completely. Do you know if this is the virus causing this and if so how can I get around it?
Thanks.
Janet – what virus software do you have on your PC, is it just the safety scanner, or do you have anything else?
Rob
I have this Vista Security system 2012 how I can delete this? thanks it is a fake program it seems to me
Hi Gisela – I would have thought most anti-virus software would remove/detect this. What are you running
also a quick bing serach gives you plenty of options to resolve
http://www.bing.com/search
rob
Is this a joke? I tried to download the microsoft safety scanner three times but it never installed. I'm using XP Home and AVAST antivirus & Superantispyware.
The safety scanner has been downloaded but how do I get it to run?
Very,very good stepp for removal of Pessonal Computer difficulties. Thanks a lot.
HOW CAN THE MICROSOFT SAFETY SCANNER FIX AND KEPPS THE COMPUTER SAFE AND RUNNING SMOTH?
Rob, I just downloaded the safety scanner, I want to know if its an automatic scanner or if I have to make it run. Can you tell me where it goes?? I don't know where to find it to run it.
Thank you.
I'm sorry….I forgot to tell you I have Windows 7, Norton, McAfee and Mozilla Firefox.
MY INTERNET KEEPS KICKING OFF AND FACEBOOK. I CANNOT PLAY ANY OF THE GAMESAND FARMVILLE
my computer is still really slow and i can not figure it out Help
Hi Dave – sorry not show which OS you are using so try this link
windows.microsoft.com/…/search
and filter on the list of Windows (7, Vista, XP) in the list on the left hand side
rob
PS sorry for delayed response
Hi Lauren – no you have to run it manually, plus you need to download every 10 days I think
http://www.microsoft.com/…/default.aspx
"The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
The Microsoft Safety Scanner is not a replacement for using an antivirus software program that provides ongoing protection.
For real-time protection that helps to guard your home or small business PCs against viruses, spyware, and other malicious software, download Microsoft Security Essentials
"
Rob – and again sorry for delayed response
Microsoft is the greatest … and that's from someone born in 1933 (you do the math; I'm hoping to make it to Christmas)
my and I got this for her boss weve had only two day and
already having problems. PLEASE HELP ! fix the what ever wrong
Any help for a vista user having a laptop that has the problem Not Responding
this happens on any web site. computer just freezes with the not responding message
Betty – do you have all the updates on your PC etc
windows.microsoft.com/…/What-to-do-if-Internet-Explorer-stops-responding
Robert .c – do you have any more details?
Think am victim of a microsoft tech support scam – had call this evening frm Microsoft Tech Support, London address Cardinal Place which is genuine- they said I had had lots of errors and been affected by trojan horse and venus hacker!! and showed me this on computer via computer manager, event viewer etc which showed problems for about 2 years. Said it could be fixed for one off payment of £10 lifetime and cover 5 computers. I asked lots of questions and was given license number MTSLIC1504 – also gave cc number as I reckoned I could monitor this easily if a problem. They used team viewer to do page sharing- all seemed very plausible but I was uneasy. Since then I have blocked access to online banking. I have checked on Microsoft website this evening and it looks like I am victim of a classic scam. What do you think? and what to do. Is it too late to change email password- will do this anyway. Tried to download Microsoft Safety Scanner without success- could you tell me what to do with this? Thank you in anticipation.
Susan – seems you have been a target unfortunately
try the info at http://www.microsoft.com/…/avoid-phone-scams.aspx
with regard the safety scanner – what messages if any are you receiving
also are you running any other antivirus software such as Microsoft Security Essentials
iam form England basically yh my laptop screen turns blue and talking some next hard drive plz help me