Struggling with Windows Vista Service Pack 1?

If you already have Windows Vista Service Pack 1 (SP1) and you have had problems with the installation or compatibility then you can get FREE support from Microsoft (well at least till March 18 2009!) either via email or phone. To see what options you have go to our support site https://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921&ln=en-gb&ct=2&tp=so It wasn’t something…

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The Semi-colon and is it dead?

No this isn’t a topic that will end up in a Phythonesque dead parrot sketch. But over my morning black americano I was reading The Independent when I stumbled upon an article about punctuation, and a complaint from our French cousins that: “English writing style has killed the semi-colon; it’s too direct, they say.” anyway…

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What are you looking for when you visit?

Well based upon a quick analysis of search terms sending customers to the Windows Help and How-To it is the following questions… I have also suggested a good link(s) to try and answer it. Tutorials: Try either the Learn Vista or Demos content sections. Windows Update 80200010: Normally related to your computer not being able…

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Windows Home Server

Why would you want or need a server in your home? Well if you got more than one PC it is great for doing everything from sharing your music and videos and digital memories to backing up all those PCs in one place, automatically. We only have one current PC at home but are thinking…

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Windows Search 4.0 Preview

Nick over on the Windows Vista Blog has put up an article describing what is available in the preview of Windows Search 4.0. Which should improve the search experience in Windows Vista. You can read the detail in the article below, but a quick summary of the improvements are around performance, bug fixes and improvements…

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What’s rated highly

Yesterday I posted a list of the top 10 most visited pages in Windows Help and How-To for UK customers, but just because a page is visited a lot doesn’t make it any good, or in fact solve the problem you had that made you visit the page.  So today I have compiled a list…

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What’s Popular

To analyse the web site I have various tools at my disposal that help me gain an insight into what is going on, giving me everything to your typical page view, browser info, referrers etc. to detail information content ratings and the comments you leave when you rate a piece of content on the Windows…

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Day One

So today is my first official day in my new role as the Windows International Site Manager for the UK 🙂  So what does that mean? Well in my own words I am responsible for all aspects of the customer experience when you are visiting the Windows Help and How-To site. http://windowshelp.microsoft.com/Windows/en-gb/default.mspx Initially my focus…

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Buy a new PC and help eliminate AIDS in Africa

The Dell PRODUCT (RED) is now available in the UK. Dell and Microsoft have teamed up so a portion of the sales of the PC (I think between $50 and $80) goes towards the global fund set up  to help fight aids in Africa, so if you are thinking of a new PC running Windows…

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Get Windows Vista SP1

We have just updated the Windows Help and How-to web site with information about installing Windows Vista Service Pack 1 (aka SP1).  There is a section on the homepage dedicated to the topic. Learn how to Install Windows Vista Service Pack 1 (SP1) What’s included in Windows Vista Service Pack 1 (SP1) Strategies for freeing…

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