Workaround for Help Issue in Community Technology Preview May 2004


When using Help external (dexplore.exe) to Visual Studio 2005 Team System Community Technology Preview May 2004, the Help system appears to be stuck (you see the “Downloading...“ message in the status bar, the progress bar barely moves and the Internet Explorer icon continues to spin).


In "C:\Program Files\Common Files\Microsoft Shared\help whidbey\dexplore.exe.config" change the following lines:

    <supportedRuntime version="v2.0.40507" safemode="true"/>
    <requiredRuntime version="v2.0.40507" safemode="true"/>


    <supportedRuntime version="v2.0.40426" safemode="true"/>
    <requiredRuntime version="v2.0.40426" safemode="true"/>

Comments (21)
  1. Sumeet says:

    On my machine (Windows 2003 Enterprise Server Trial), the MSDN Help just does not install with error that .Net Framework needs updating.

    The update fails with error "another version of this is already installed"

    I finally figured out that this is beacuse the Help is actually for the Beta 1 and not the CTP2 and the setup.ini file points to a later version of the framework than is installed by the Visual Studio Setup.

    The FIX:

    EDIT the "VisualStudioMSDNsetup.ini" file (will have to do in the ISO before burning to DVD using WinRar or else extract iso to hard disk" and replace the




    Setup should now run fine as also context sensitive help.


  2. VS.NET external help didn’t work for me until Michael Stokesbary recommended

  3. Rod Stephens says:

    Same issue but in Beta 1 it looks like you need to change this to 40607.


  4. Rob Caron says:

    The same issue? Did you try to install Beta 1 over the May CTP?

  5. Rob Caron says:

    We weren’t able to reproduce this problem when installing on a clean machine. Since there’s no guarantee for what state your machine is in after uninstalling the CTP, I think you’ll encounter problems installing Beta 1 afterwards.

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