E-mail Records Management, Part 3: E-mail Retention

In my previous post, I described how organizations can define a set of e-mail classifications (i.e. managed folders) and how end users can use those folders to classify content. In this post, I’ll describe one of the main uses of this classification system: e-mail retention policies. I mentioned in the last post that one of…

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E-mail Records Management, Part 2

In the previous post, we covered the basics of what’s involved in e-mail records management and why it’s important. Now it’s time to get into some of the details of our approach to the e-mail records management problem. In this post, I’m going to discuss the e-mail classification challenge. I’ll show how Exchange 2007 allows…

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AIIM Records Management Survey

Happy New Year, everyone! We’ll return to our talk on email records management later this week, but I wanted to point you to a recent AIIM survey on records management and compliance.  Over 800 organizations answered questions about their records management practices, and there are some pretty detailed results.  Overall, I think it shows the…

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