How to resolve the issue “Remote Desktop Disconnected” or “Unable to Connect to Remote Desktop (Terminal Server)”

One of the recurring issues seen in product support is why a client cannot connect. Specifically, errors such as “Unable to RDP,”  “Remote Desktop Disconnected,” or “Unable to Connect to Remote Desktop (Terminal server)”  are common problems that we have seen come up in product support. This article summarizes the various causes for Terminal Server… Read more