Business Contact Manager 2007 Forms: Error opening Accounts

When users try opening an account, they encounter the following message “Could not load an Object because it is not available on the machine” or “Cannot open this form because an error occurred” Cause The issue happens due to corrupt forms Resolution We were able to resolve the issue by going to add /remove programs…

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Business Contact Manager 2010 Setup: Message requesting for a reboot to complete the setup

When you install Business Contact Manager 2010 , you receive the following message: “You need to restart your computer in order to continue setup” Even if the user clicks on Restart Now and re-runs the installation, the same prompt appears again. Cause This error normally occurs when a file needed by Setup in locked by…

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Business Contact Manager 2010 Setup: Message to Un-install previous version

When you install Business Contact Manager 2010 (X64), you receive the following message: “You must uninstall other versions of Business Contact Manager before installing this one” Cause The customer had previously installed a 32 bit version of Business Contact Manager 2010, which was later un-installed. It seemed that they were a few registry keys that…

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Business Contact Manager 2010 Setup error: Business Contact Manager is not installed because it or one of its required components failed to install

When a user installs Business Contact Manager for Outlook 2010, they encounter the following error “Business Contact Manager for Microsoft Outlook 2010 is not installed because it or one of its required components failed to install. Click help for more information. A log file, which is useful if you contact Customer Support Services, is stored…

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Business Contact Manager for Outlook 2010 Database Tool

The new version of the Business Contact Manager Manager for Outlook 2010 Database tool supports Microsoft SQL Server 2008 SP2 (32/64 bit) and Microsoft SQL Server 2005 SP3 (32-bit only). The tool has an additional option compared to the previous version (Business Contact Manager for Outlook 2007 Database tool) called “Migrate a database”.This option helps…

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How to disable Business Contact Manager 2010

In prior versions, the only way to disable Business Contact Manager from the Outlook interface was by going to File > Data File Management  > Data Files and removing Business Contact Manager database. In Business Contact Manager 2010, the options are available through the Back Stage (any option accessed through the file Menu) . The…

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How to enable Logging in BCM 2010

With the Ribbon being exposed in Outlook 2010 , the options to enable logging options in BCM 2010 has changed . Below are the steps to turn on BCM logging: Click on File and select Business Contact Manager Scroll down the list and you should see an option that reads Logging Click on the entry…

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