Outlook 2013: Appointment marked as "Working Elsewhere" in Outlook 2013 fails to sync with your mobile device

Symptom:

When an appointment is marked as "Working Elsewhere" in Outlook 2013..it will not sync with your mobile device, a Windows 7 phone for example.

The following synchronization failure message is received into the Inbox.

"Synchronization with your WP failed for # item(s). The following items couldn't be sent to your mobile phone. They haven't been deleted. You should be able to access them using either Outlook or Outlook Web App”.

image

Cause:

This is a By Design , because devices don't understand the new free /busy state introduced in Outlook 2013 clients.

Work Around:

Change the free\busy flag to something other than “Working Elsewhere” on the item..for it to successfully sync to your device.

Thanks & Regards

Rahul Thomas