Business Contact Manager 2007 Forms: Error opening Accounts

When users try opening an account, they encounter the following message “Could not load an Object because it is not available on the machine” or “Cannot open this form because an error occurred” Cause The issue happens due to corrupt forms Resolution We were able to resolve the issue by going to add /remove programs…

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Business Contact Manager 2010 Setup: Message requesting for a reboot to complete the setup

When you install Business Contact Manager 2010 , you receive the following message: “You need to restart your computer in order to continue setup” Even if the user clicks on Restart Now and re-runs the installation, the same prompt appears again. Cause This error normally occurs when a file needed by Setup in locked by…

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Business Contact Manager 2010 Setup: Message to Un-install previous version

When you install Business Contact Manager 2010 (X64), you receive the following message: “You must uninstall other versions of Business Contact Manager before installing this one” Cause The customer had previously installed a 32 bit version of Business Contact Manager 2010, which was later un-installed. It seemed that they were a few registry keys that…

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Business Contact Manager 2010 Setup error: Business Contact Manager is not installed because it or one of its required components failed to install

When a user installs Business Contact Manager for Outlook 2010, they encounter the following error “Business Contact Manager for Microsoft Outlook 2010 is not installed because it or one of its required components failed to install. Click help for more information. A log file, which is useful if you contact Customer Support Services, is stored…

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