Business Contact Manager 2010 : Business Contact Manager could not complete the last action or actions

Symptoms When users perform an import / export or tries linking a document to a Business Contact they encounter the following error message “Business Contact Manager could not complete the last action or actions” Cause The issue happens due to left over registry keys for Primary Interop Assemblies that aren’t removed after un-installing Office 2013…

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Outlook 2013 : Differences between To-Do Bar and Peeks for Calendar

To-Do Bar Peeks Calendar Items that appear in the to-do bar have the right click context menu Items in the pinned calendar peek lack the right click context menu You can drag items onto the pinned calendar peek date picker to create appointments You cannot drag items onto the pinned calendar peek date picker to…

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Outlook 2013: Fails to import NK2 file using /importnk2 command switch

Issue : In Microsoft Outlook 2013, when you attempt to manually import a nickname cache (.nk2) file using the /importnk2 command line switch, the nickname cache data may fail to be imported, and the .nk2 file is not renamed to .nk2.old as expected. No error message is displayed when this failure occurs, however, the names…

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Outlook 2010 : Unable to print BCC field

Issue: Users is unable to print email with BCC list present in “Sent items” folder. Cause: This is a By design issue. Resolution: How to print email with BCC list present in “Sent items” folder. We can successfully print email with BCC by using the way around mentioned below: A. Send new message with a…

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Outlook 2013 : “Add to Outlook contacts" and "Look up Outlook contact" are missing when we right-click on the sender’s name

Issue\ Symptom:  "Add to Outlook contacts" and "Look up Outlook contact" are missing when we right-click on the sender’s name. Cause: This is a By Design issue Resolution: “The Look Up Outlook Contact” feature has been deprecated in Outlook 2013. And with regards to the “Add to Outlook contacts" option being missing while right clicking…

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Outlook 2013 : Users are unable to see the presence info in Outlook

Issue : Users are unable to view the presence info for an Outlook 2013 client after upgrading from Lync 2010 >  Lync 2013. Cause : The DWORD for "UpAndRunning" for Communicator was set to two even though Lync was set as our default Instant messaging Application . Below is the registry hive from the affected…

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Outlook 2013 : Unable to connect to an Exchange 2003 mailbox

Issue: Outlook 2013 users are unable to connect to a mailbox present on an Exchange 2003 server and encounter the following error Cause: This is a by design issue .Outlook 2013 has been disallowed from connecting to Exchange 2003 (mailbox, public folders etc.) Resolution: Migrate the mailbox from Exchange 2003 > Exchange 2007 /2010. Thanks…

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Outlook 2013 : Resource mailboxes configured for direct booking aren’t automatically accepting meetings

Issue: Resource mailboxes configured for direct booking aren’t automatically accepting meetings Cause: Direct Booking has been deprecated in Outlook 2013 – Changes in Office 2013 Resolution: Convert the (resource) mailbox from user to a room mailbox. Useful resources: How to Convert a Mailbox ? http://technet.microsoft.com/en-us/library/bb201749(v=exchg.80).aspx How to Enable or Disable Automatic Booking on a Resource…

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Outlook 2013 : ".NET Framework" error message when users click on emails in OL2013

Issue\Symptom:  “.NET Framework" error message when users click on emails in OL2013. All OL2013 user’s affected, but not Outlook 2010 clients.The issue is not seen if the "MS Forefront Identity Manager Add-in" is disabled. Cause:  The "MS Forefront Identity Manager Add-in" is only supported with Outlook 2007. Resolution: We were able to resolve the issue…

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Outlook 2013: Appointment marked as "Working Elsewhere" in Outlook 2013 fails to sync with your mobile device

Symptom: When an appointment is marked as "Working Elsewhere" in Outlook 2013..it will not sync with your mobile device, a Windows 7 phone for example. The following synchronization failure message is received into the Inbox. "Synchronization with your WP failed for # item(s). The following items couldn’t be sent to your mobile phone. They haven’t…

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