Make friends and work closely with your networking team: Skype audio and video

Imagine that you are a car manufacturer. Of course I am talking about Ford. You have a meeting with the county and they determine that they will do no more road maintenance because they cannot afford to pay inspectors to review the integrity of the roads. Unless you’re a real man and drive a Ford…

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Performance Based Routing: not necessarily good for real time audio and video

At first read performance based routing sounds great. The network automatically choosing the best route based on the performance of the routes and being able to make automatic adjustments without admin intervention. However if the network doesn’t converge quickly after the route is changed it can adversely affect real time audio and video. At my…

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Office 2013 Lag – Slow Launch on a Closed Loop Network

Day 1: Today my customer is experiencing an issue with multiple lag problems running Office 2013 on a Closed Loop Network.  What is a Closed Loop Network?  Closed Loop Network (which I will reference as CLN from now on) is a network that has NO ability to connect the Internet.  Let’s breakdown the scenario: 1) Running…

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Services on Lync Edge server will not start and 14611, 42012 errors are in the logs

I wrote this blog after the customer asked me to look intowhy one of their Edge server’s services would not start and would notreplicate. My customer has Two Lync Edge servers in its topology. Issue: One edge server is functioning fine. The services onthe second Lync edge server would not start. The Lync Management Console…

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Using SEFautil to manage users delegates

I wrote this blog when my customer asked me to handle thefollowing issue. UserA had made UserB a delegate. However, now UserA isarchived and I wasn’t allowed to remove them from Lync. UserB was tired ofgetting Lync calls for UserA.  Apparently UserA was quite popular. The SEFAutil resource kit utility was not easy to use.However…

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