This Issue Doesn’t Apply to My Organization

  Hello RAP as a Service Community! Here is a brief description of a new capability that we have just released.   Background We have received feedback from customers that they want a way to filter issues that are not applicable to their organization, to enable them to better focus on the applicable issues.  Customers…

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Support for another language

  Great news! French language support is now formally released. This is available for RAP as a Service for Active Directory, Exchange Server and SQL Server.   Try it out Browse to the Premier Proactive Services website and sign in (registered users only). The website will auto-detect your language or you can click the globe…

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Updates regarding our supported languages

  Two major announcements regarding language support on our Premier Proactive Services website. Chinese (Simplified) and Korean languages are now formally released. French is now available in Preview. These languages are available for RAP as a Service for Active Directory, SQL Server, and Exchange Server.   We know there’s a lot of demand for these…

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Two new languages now available in Preview

  Chinese (Simplified) and Korean languages are now available in Preview on our Premier Proactive Services website. This brings our number of supported languages to 5. We now have: Languages: German, Japanese, and Spanish + Chinese (Simplified) Preview, Korean Preview Technologies: Active Directory, SQL Server, and Exchange Server     Try it out The website…

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Free Trials of Workshop Library on-demand

    Workshop Library on-demand Trials are Now Available! RAP as a Service subscribers can now sign up for a free Trial subscription of Workshop Library on-demand. Workshop Library on-demand is a subscription-based offering that includes hundreds of on-demand video workshops tailored towards enterprises using Microsoft products. The entire library of content is now available…

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New RAP as a Service Subscription Benefits (August 2014)

  We are happy to announce broad availability of the following RAP as a Service subscription benefits. These new benefits are available to all current and new RAP as a Service subscribers. Read on to learn more.   New Assessment Dashboard Preview Track your progress and maximize your RAP as a Service subscription with the…

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New and Improved Collected Data Page

  Collected Data The Collected Data page is where you get a deep, technical view of the underlying data that was collected and submitted from your environment. This view complements the Issues & Risks page. A new and improved version of the Collected Data page is now available to all RAP as a Service subscribers….

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New and Improved Questionnaire Page

    Operational Questionnaire The Operational Questionnaire is an integral part of our RAP as a Service assessments. The Questionnaire focuses on the people and process aspects of how you operate and use Microsoft products in your environment. We overhauled the Questionnaire webpage to improve its usability and align to the new design that we’re…

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New Assessment Dashboard

    Introducing the new Assessment Dashboard For a long time we’ve wanted to provide a visual way for customers to gain insights into their RAP as a Service assessment results. Yes, we have the Issues and Collected Data pages, both of which are good if you want to dive into the details. What they…

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New and Improved Issues & Risks Page

    Issues & Risks The issues and risks identified during your assessment are core to understanding what was found, their importance, and what actions to take. A new and improved Issues & Risks page is now available to all RAP as a Service subscribers. This blog post covers the new features and improvements.  …

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