Bug of the Week

This weeks Bug of the Week “Most Votes” Award goes to MSDN Product Feedback Center user “kzu”  for the bug he posted: Where did components area on Web Forms go??   This bug currently has 152 votes – the most of any bug submitted so far (note this is out of bugs only not suggestions)….

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Bug of the Week

In recognition and appreciation for helping make Visual Studio 2005 (Whidbey) an even better product, today we’re kicking off the first Bug of the Week Award! Keep the awesome feedback coming and you too may be a winner.   This weeks Bug of the Week “Eagle Eye” Award goes to MSDN Product Feedback Center user…

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What do the rating values mean?

For every bug or suggestion submitted in the PFC, you are required to vote. How do you decide if an issue is a 1 or a 5? Does a 3 rating for a suggestion mean the same thing as a 3 for a bug? Here’s the concensus internally on what the ratings should indicate: Rating Bugs…

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Fixed Ranking

Ranking bugs/suggestions by average score*number of votes is wrong and we finally fixed it! I apologize for not following up on this sooner. This fix has been in the works for sometime and unfortunately the bug was not updated for those of you that added it to your tracking list to receive notifications of progress….

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Product Feedback Center after VS2005 ships

In a suggestion I responded to (FDBK17182: “Hire more people, so you can fix more of customers’ suggestions”), Phylum asked me to clarify a comment I made about fixing bugs and suggestions in a future release – he asked whether I met the next official version or in a service pack.     In most…

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Comparing “valid” bugs

If you compare the rate of resolutions for just valid bugs (meaning reproducable, not by design, and not duplicate) submitted by customers versus the internally submitted ones, the fix rate is almost the same and we’re “Won’t Fix”ing fewer customer issues. Bugs Internal  MSDN PFC Suggestions Internal  MSDN PFC Fixed 79% 78% Fixed 23% 19% Won’t…

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Bug Reporting Best Practices

Since the MSDN Product Feedback Center was launched publicly at the end of June with the Visual Studio 2005 Beta 1 release, we’ve received a lot of great input from customers. So far we’ve fixed 24% of the bugs filed. Here’s some insight into how you can make the most impact through the bugs you…

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Fixing Ranking

Ranking bugs/suggestions by average score*number of votes is wrong and we want to fix it. The solution I propose would allow for tracking of several buckets of bugs and suggestions. Ideally the PFC should have a robust statistics area showing various interesting metrics and the home page should be dynamic and rotate the buckets displayed….

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