SQL Server 2005 SP3, SQL Server 2005 SP2 CUs, or SQL Server 2008 may cause XP SP2 to restart


The executable files included in SQL Server 2005 SP3, SQL Server SP2 CUs (Hotfixes) and SQL Server 2008 have been manifested to include Vista and Windows 2008 information. Due to a bug in Windows XP SP2 without the hotfix or XP SP3 release you may encounter one of the following bugs. We are still evaulating how common this issue is, but at this time only a small number of SQL Server customers have encountered.


(1) An application that uses the Sxs.dll file crashes when you run the application on a Windows XP-based computer. See http://support.microsoft.com/kb/943232 for more information.


(2) The computer may restart when you add a manifest that has the Windows Vista extension to an .exe file or to a .dll file in Windows XP Service Pack 2 (SP2). See http://support.microsoft.com/kb/921337 for more information. 

Comments (9)

  1. lodewijk says:

    I have XP SP2 and I don’t even get the change to install XP SP3 because the system is crashing spontaneus.

  2. If you are not trying to install SQL Server, then something totally different is going on. You should contact Windows experts to help you out.

  3. If you are not trying to install SQL Server, then something totally different is going on. You should contact Windows experts to help you out.

  4. If you are not trying to install SQL Server, then something totally different is going on. You should contact Windows experts to help you out.

  5. wpoust says:

    Is the installation going to be fixed, or is the documentation going to be changed to indicate that it does not work with XP SP2?

  6. jabit85 says:

    I had this same problem when applying SP3 to SQL Server 2005 Dev Edition on an XP SP2 box. I was vexed as to why my system would just reboot any time I tried to modify my SQL installation until I came across this post.

    I updated XP to SP3 and then the SQL SP3 installation went through without a hitch.

    Thanks! (No thanks to M$)…

  7. QTAC says:

    We’ve just released our software, complete with SQL Server 2005 Express SP3 install, and have already had quite a few of these blue screen issues during the SQL Server SP3 section of the install.

    In all cases the machines managed to reboot and the issues were fixed by installing Windows XP SP3.

    I’d imaging that there are quite a few MS customers out there using out-of-the-box solutions that use SQL Express. Is there any news on whether this problem is likely to be looked at???

  8. Anita says:

    My system is continously rebooting after I installed SP3 Express edition on Windows XP SP3…

    Is there any fix for it…i can even uninstall the installed MS SQL SP3 Express.

    PLEASE HELP

  9. CrazyLilAznChik says:

    Omg.. you're amazing.. I've spent 4 days banging my head against the wall trying to figure out what in the world was loading to cause this error.. I repaired windows over and over again…

    I'm soo unbelievably glad that I stumbled across this post. I didn't even think about SQL Server being the reason… in fact, I had previously disabled all extra start-up components EXCEPT .. because my friend had expressly stated she needed it for her work…. and then I forgot I left stuff running…

    Thank goodness for hotfixes.. worked like a charm!