DST: Do Some Testing

Are your DST woes over? Are you sure? Many of the problems that several of our customers experienced due to the change in daylight savings dates this past spring could have been either prevented or worked around easily if some testing had been done earlier. Admittedly, even some of our products at Microsoft had some…


What Does "Unsupported" Mean?

One of the more frequent frustrations we have as Support Professionals is delivering the message that what a customer is doing is “unsupported.” The reason this is frustrating is that there is not a good definition out there anywhere which explains what is meant when a Microsoft Support Professional says that something is “unsupported.” I…


We are Virginia Tech

As you may, or may not know, I am a Virginia Tech alumnus. Fortunately, I am not directly connected to any of the victims of the tragic events that have taken place over the past few days. I wanted to thank everyone out there for the support you have poured out on our university the past few days, especially for your…



The information in this weblog is provided “AS IS” with no warranties, and confers no rights. This weblog does not represent the thoughts, intentions, plans or strategies of my employer. It is solely my opinion. Inappropriate comments will be deleted at the authors discretion. All code samples are provided “AS IS” without warranty of any…


Outlook Performance Improvement Patch Released

A new patch was released recently that helps performance on Outlook 2007 noticeably. Important Information for BCM users:  PLEASE READ THIS ARTICLE BEFORE INSTALLING THE UPDATE:  http://support.microsoft.com/kb/935569   Where do I get it: The Outlook update can be found here: http://www.microsoft.com/downloads/Browse.aspx?DisplayLang=en&nr=20&productId=50663FD1-DBAD-4705-B915-E4CF683E70FE&sortCriteria=date   The BCM patch can be found here:  http://www.microsoft.com/downloads/details.aspx?FamilyID=b1fadb55-e4e1-4f67-a69a-3e6bf9b130f0&displaylang=en   KB Article information: http://support.microsoft.com/kb/933493…


New Blogger on the Team: DVESPA

So my boy, Dave Vespa, has just posted his first real blog post: a good one, regarding using 32-bit MAPI on Exchange 2007 (64-bit). http://blogs.msdn.com/dvespa/archive/2007/03/22/accessing-exchange-s-extended-mapi-from-a-64-bit-process.aspx Dave is our resident COM / Interop (among other things) guy. He’s had plenty of good ideas for blog posts in the past and he’ll be a good one to…


HOWTO: Get Email Messages from Exchange to SharePoint

Many people ask about how to do this, so I thought I’d write up a sample. This sample basically searches the inbox of a user and then does an HTTP GET against the DAV:href to get the EML file and then does an HTTP PUT to upload it to a SharePoint document library.using System; using…


Request Handler Installation Problems

Sandeep has posted a blog about Request Handler Installation problems http://www.duet.com/Default.aspx?tabid=70&EntryID=68 I would just add that an additional thing to check is that the user you are entering has an SMTP address (whether primary or secondary) that matches the domain for the Exchange virtual directory in IIS. So if your Exchange virtual directory points to…


Duet Planning Guide

By far the best reference documentation available on Duet that I’ve found…[I may change my mind later 😉 ] http://www.microsoft.com/downloads/details.aspx?familyid=836BBC00-3D90-4FF0-8280-D2B87A5BE3CD&displaylang=en  


Doin’ Duet

I’ve been tasked with creating support training for a new product we have called Duet. What is Duet? I had the same question myself when I was told that our teams (the Enterprise Business Apps Messaging Development support team and the Visual Studio Office Development support team) would be responsible for supporting it. Duet is a joint…