My new chapter in financial services

Fellow industry colleagues, partners, friends and readers. Just as the seasons change (an early start to winter here in Chicago), there are also career seasons. In a new season for me I have decided to pursue a new opportunity at a leading financial services firm. Consequently, because this is a Microsoft-owned blog site I will no…

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Payments. Where Banks and Merchants Connect

As part of my commitment to share more new about Microsoft’s presence at Sibos, I’d like to introduce you to a key partner that delivers highly innovative payments and commerce solutions.  FreedomPay is a strategic partner that leverages the Azure cloud, devices and analytics to bring a unique digital wallet and mobile payments experience on the…

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Can Big Data and Payments Drive Loyalty in Business Banking? (aka, Can Big Data and Payments Drive Loyalty in Consumer Banking - Part 2)...

So – not the most original title, but I did promise a follow-up to my recent blog post: “Can Big Data and Payments Drive Loyalty in Consumer Banking?” In the ‘consumer edition’ of the blog – also on Finextra, I suggested that banks can reinvigorate their payments brand and influence customer loyalty by integrating incentives…

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Sibos 2013 - Countdown to Dubai

Geographically and culturally it is difficult to imagine two more different locations between the last Sibos in Osaka Japan, to this year in Dubai. One constant however is that regardless of location, Sibos remains the top global banking conference. With just four weeks to go, I am excited that the Microsoft team is finalizing preparations for our Sibos…

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Banking Sustainability on the Eve of Sibos 2012

Kon nichi wa Osaka. After a missed connection on the way from Chicago, I finally checked into the hotel at midnight, thankful my luggage also survived the trip. As a wet drizzle blankets Osaka on Sunday morning the Microsoft team is making our final preparations, and it gives me a chance for a blog post…

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Streamlining Payments at Sibos 2011 with ProfitStars

As the countdown to Sibos Toronto continues, today I would like to introduce you to one of Microsoft’s Sibos stand partners. ProfitStars is part of Jack Henry & Associates, Inc. and is a long standing financial services partner with a focus on deposit automation and payment solutions.  To provide some more insight to latest developments…

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Payments Industrialization

A commonly asked question is if payments are a product or a commodity? I firmly believe the answer is that they are actual both. The traditional way of defining and processing payments has become very much commoditized. Facilitated by the homogenization of payment standards, particularly in Europe (and to a lesser extent in the North…

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Welcome to the Microsoft Payments Community

Hello and welcome from Microsoft’s worldwide financial services group. In this blog, I will share my thoughts and insights into the payments industry, and the challenges banks face in renewing their core platforms. Many people ask me, “why the interest in payments systems?” Quite honestly, it’s an easy answer: payments make the world go around….

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