Contact Support now available to Insider Slow and Fast users

We are happy to announce that Contact Support is now expanded to Insider (Slow), which means that all Insiders users (both Slow and Fast) will have the option to seek 1:1 support within Outlook for Mac.

Through the new in-app support feature, you can report issues and/or provide feedback directly to our support engineers and the product team. Our support team will answer your questions via email and troubleshoot any Mac Outlook issues with you in a timely manner.


Where can I get Contact Support?

Simply click on Help > Contact Support from the Outlook menu to send the feedback or report an issue.


Do I have to update Outlook?

You don’t have to update Outlook to see Contact Support - it is already enabled on the latest released builds. If you've just joined the Insider program, we recommend you wait for at least 1-2 hours to re-launch, and you should be able to see Contact Support.

You can find more details for joining the Insider program here: Be an Office Insider.


What if I would like to make a feature request or suggestion?

If you would like to suggest a new feature or peruse existing community suggestions, check out Suggest a Feature under the Help menu. This will bring you to the Outlook for Mac UserVoice website where you can cast your vote on feature requests.


Comments (2)

  1. hugo bruno says:

    Mi Outlook no funciona y no puedo ingresar a mi cuenta.

    1. Thanks for the comment, Hugo. Please use “Contact Support” described in this article to report your issue in Outlook.

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