The Old New Thing

If you're asking somebody to help you, you want to make it easy for them, not harder

A customer liaison asked a question that went roughly like this: From: Liaison My customer is having a problem with the header file winfoo.h. The environment is Windows Vista German SP1 with Visual Studio 2008 Professional German SP1 and Windows SDK 6000.0.6000 German. When they try to include the file in their project, they get an error ...

Management fallacy: If I send people email, then they will work harder

A project many years ago neared the conclusion of one of its project milestones. Things were getting down to the wire, and upper management was concerned that the project may not reach the milestone on schedule. To ensure success, they decided to send email. From: Senior Manager Subject: READ NOW!!!! More than one bug Please see the ...