Email tip: If they didn’t get your message, then they won’t know that they didn’t get it


I illustrate this point with a conversation that actually happened:

Person 1: "Did you get my email?"

Person 2: "Which one?"

Person 1: "The last one."

Comments (16)
  1. David Walker says:

    "If you’re not here, raise your hand".  That’s about the same thing.

  2. Spike says:

    Rather like finding a directory containing files named…

    ReportNew.doc

    ReportLatest.doc

    Report_2.doc

    Report.doc

    ReportNewNew.doc

    ReportToday.doc

    ReportOld.doc

    _Report.doc

    ReportCurrent.doc

  3. SMW says:

    "Rather like finding a directory containing files named…

    ReportNew.doc

    ReportLatest.doc

    Report_2.doc

    …"

    Especially when the directory is under revision control!

  4. VWS says:

    It’s the email version of Byzantine Generals… :)

  5. Blake says:

    There’s a local radio station that advertises their live internet stream with taglines like "having trouble listening to <station> while stuck in traffic in the <blah> tunnel?  Stream us online any time at <blah>.com!"

    Um, yeah.

  6. "Did you get my email?" sometimes means "I sent you an email and I’m upset that you haven’t responded.  You’d better have a /really/ good excuse for ignoring me."

    In such cases, "what email?" is not the best rejoinder.

  7. Similar to when you call your internet provider for help and the first message you hear is "You can get help faster by going to http://www.someinternetprovider.com/help&quot;  

    Unbelievable frustrating :)

  8. Cooney says:

    Similar to when you call your internet provider for help and the first message you hear is "You can get help faster by going to http://www.someinternetprovider.com/help&quot;  

    It makes some sense when you consider that most of their tech support volume is of the muppet variety. If it’s not a basici connectivity problem, then sure, why not?

  9. Ulric says:

    sounds like Raymond is a nit-picker in live conversations :)

  10. James Schend says:

    "Did you get the large email?"

    "I got *a* large email, how can I tell whether it’s *the* large email or not? Throw me a bone."

    That’s the conversation I always seem to get. The discussion over whether I got the email is as long as the email. God forbid they just use a read receipt.

  11. SkookumPete says:

    == Similar to when you call your internet provider for help ==

    How about this: I phoned Verizon to complain that I wasn’t getting e-mails that I knew had been sent. They told me to call back when the problem was actually occurring.

  12. chrismcb says:

    @Muarits:

    If someone said to me: "I sent you an email and I’m upset that you haven’t responded.  You’d better have a /really/ good excuse for ignoring me"

    AND this was a person I normally communicated with via email. I would STILL ask for clarification by asking "which email?"

  13. Jeff Tyrrill says:

    "There’s a local radio station that advertises their live internet stream with taglines like "having trouble listening to <station> while stuck in traffic in the <blah> tunnel?  Stream us online any time at <blah>.com!"

    Um, yeah."

    Tunnels typically have data network cell sites (e.g. Sprint’s EV-DO network) so a connection to the Internet won’t be disrupted in the tunnel. It’s easy to stream Internet radio with a Windows Mobile device and even a previous generation network (e.g. CDMA 1xRTT) has enough bandwidth.

  14. Xepol says:

    All I can say is that you people have no idea how far someone can take this weirdness Worse, they then justify it as an attempt to be brief and save time!

    My assumption is that they like the game of 20 questions that follows as I try to pry out enough details to have a clue what the heck they actually want.

    Is it blue? Bigger than a bread box?  Is it email, ftp or delusional?

  15. N. Velope says:

      Like seeing a sign up on on a telephone pole that says "Garage Sale Today!!!"

  16. GreaseMonkey says:

    I’d *love* a telephone pole, thanks.

    Whoever asked you that should be delivered to a desert island, so natural selection can work undisturbed.

    By the way, if you can’t see this message, call 555-0180.

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