‘Microsoft Platforms Global Escalation Services Community’ Presentation at the 2009 Microsoft GEC



Principal Escalation Engineer, Jeff Dailey, presents  “Microsoft Platforms Global Escalation Services Community” at the 2009 GEC. Please enjoy the video and click on the link below to download the slide deck.


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  1. Update June 9, 2009 – Sorry for the delay on the ‘coming soon’:) I added a few links. We’re tweaking