Explaining Capability Modeling to Business Process Professionals

As I’ve noted in prior posts, many hard working business process management professionals find the concept of “Business Capabilities” to be confusing at best, and counterproductive at worst.  In a recent article in BPTrends, Paul Harmon made the following statement: the idea of "capabilities" is introducing confusion into the marketplace. It is hard enough to…

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Our own worst enemy: BPM pros tell horror stories about working with EA

I recently asked two questions on LinkedIn.  I asked BPM professionals what they thought about working with Enterprise Architects, and I asked EA folks what they thought of working with Business Process Managers.  The results: BPM professionals want to work with you, but you have to meet them half way. The number one complaint against…

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Job Description for Business Architecture

As the result of reading some discussions on the responsibilities of Business Architecture, I got to thinking: How to describe the list of prerequisites for Business Architect, and what is the career ladder that I believe a good BA goes through? I did a quick bing search to see if other folks had attempted to…

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How do you measure Enterprise Architecture?

One thing that I’ve come to truly appreciate: the balanced scorecard.  Don’t get me wrong: I’ve been using scorecards and dashboards for over a decade.  I helped to build one at American Express.  But I have come to see, from an executive level, why they are so freakin’ useful… you can use them to hold…

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An examination of the OMG Business Motivation Model

Contrary to popular belief, Microsoft loves standards.  We don’t always play well with standards bodies, but it doesn’t mean that, operationally, we don’t benefit as much as the next guy from standards.  From an IT perspective, we cannot be efficient or effective without leveraging the work done by the OMG, Oasis, and other standards bodies. …

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Feedback requested: Information driven process design

An esteemed associate of mine asked me recently if I believe that a conceptual information model, created and delivered independently from a process model, can be considered useful when attempting to improve a business.  In other words, if you have an conceptual information model, can you use it directly, or do you need to produce…

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Input sought: Actor – Role – Process Activity… an interesting domain model question

I have an open question.  I’d love to get community feedback. A process can be decomposed into activities.  Who performs the activities?  Are activities performed by roles with actors assigned to those roles, or are activities performed by actors in roles?  In other words, is it a binary or ternary relationship? Pedantic question, perhaps, but…

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Clarifying the Concept of Metadata

Metadata is a difficult word to define, or so it would appear.  After all, why is it that the best that Wikipedia can do is: Metadata (meta data, or sometimes metainformation) is “data about data”, of any sort in any media. An item of metadata may describe an individual datum, or content item, or a…

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How BPM does, and does not, support people

Kudos to Andrea Westernien on her blog about the disjoint between the work that people do and business process automation. Andrea, who blogs under the title of ‘Policy Based Business blog,’ used eloquent words to capture what I was originally trying to say in my (considerably less eloquent) posts (here and here) on the successes,…

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Working in the dark

If we listen to smart people who create development processes, we hear things like "collect requirements" and "understand business process."  We then go and write use cases, design software components, and write code.  Test cases describe the things we are going to test, and automated tests allow us to test our systems over and over. …

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