What’s in your wallet?

Capital One has repeated that phrase to me so many times, it’s amazing.  The fact that I cancelled my Cap One card after they charged me 10 times the fees of any other card means that this phrase now has another meaning… what should NOT be in my wallet. Applying that to architecture… One cool…

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All bloggers are Customer 2.0, but not every Customer 2.0 is a blogger

I’d like to draw a distinction that I should have drawn before.  I had an interesting discussion in e-mail after my previous blog post on EA and Customer 2.0.  I suggested that Kai, our persona for Customer 2.0, learned how to write code and develop mashups in school, but she doesn’t need to use that…

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Focusing on Customer 2.0

There’s been talk, for years now, about concepts like Enterprise 2.0 and Web 2.0.  We are all so enamored with technology, we sometimes forget that it is about the customer.  There is a Customer 2.0 in here, and I’d like to speak to her. Have you met Kai?  Kai is the name that we (the…

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Politically, Can I live without an enterprise canonical data model?

Finally, getting back to “normal” blogging after my series on the CISR models. By the way, Microsoft is a diversification model company… where enterprise canonical models don’t exist.  We are moving towards a coordination model, where specific elements of an enterprise model exist, but the majority of the model is not governed.  That move is…

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SOA in the Diversification Model

This is fifth in a series on the impact of the business operating model on Service Oriented Architecture.  (see overview) Artificial Constraints and the SOA Message In response to another bit of feedback: In these posts, I describe the requirements for a business to adopt SOA.  The question was: am I being careful not to…

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SOA in the Replication Model

This is fourth in a series on the impact of the business operating model on Service Oriented Architecture.  (see overview) Does IT choose the operating model? One bit if feedback that I’ve been getting about this series seems to stem from a fundamental misunderstanding of my intent.  I am not intending to offer a set of…

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