Is it a change request?

This is an interesting question in business IT.  I just sat through a long meeting discussing requirements for a project that is under way.  The project started without a detailed list of requirements written out. 

So, the business adds a requirement that no one was aware of.  I made the mistake of using the words “change request”  which led to a ROUSING discussion.  The business didn’t want to start adding “process” when they had not been required to follow a requirements management process to date.  It was a shock to use the words.

Lesson to learn: if you EVER want to control your Business IT project, don’t let any progress to occur without a common agreement about the amount of control, and stick to that agreement as long as possible. 

There’s a layer of stomach lining I’m never getting back.

Comments (3)

  1. Joe Chung says:

    "No requirements management process" — sounds like you’ll be missing several layers of stomach lining after this project.

  2. Brendan G says:

    Been there, done that. And, vowed never to allow it to happen again!

  3. If you’re lucky, the customer won’t want to upgrade or modify the system in the future. But you already know that…