Deployment Planning, Architecture, and Guidance on System Center Service Manager

Microsoft IT Showcase is pleased to announce the publication of Deployment Planning, Architecture, and Guidance on System Center Service Manager, which discusses how Microsoft IT used System Center Service Manager to implement an incident-management solution for Microsoft.com, Windows Update, MSDN, and TechNet. Microsoft IT implemented System Center Service Manager to improve their IT service management…

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Service Manager Beta 1 Now Available for Download

We’re pleased to announce that the new beta of System Center Service Manger is now available. This beta includes the updated infrastructure components that will both deliver the performance we are targeting for the release and support our objective of delivering an IT service desk that is tightly integrated with the rest of the System…

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