How Microsoft Reduces Operational Risk through Business Continuity Management

Microsoft IT Showcase is pleased to announce the publication of How Microsoft Reduces Operational Risk through Business Continuity Management, which discusses how Microsoft IT implements BCM frameworks to minimize adverse impacts to Microsoft employees, customers, partners, and stakeholders.  Business Continuity Management equips Microsoft IT with operational intelligence to enhance their decision making processes, manage risk…

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Download new MOF materials and apply MOF guidance to Microsoft® products and technologies

The MOF/Microsoft products companion guide bridges the gap between high-level service management processes and real-world application by clearly outlining how to apply MOF concepts using Microsoft products. The best practices outlined in this guidance will help facilitate collaboration between IT process and IT technology professionals, and make it easier to achieve improved service management outcomes…

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How Microsoft IT Approaches Organizational Change Management

Microsoft IT Showcase is pleased to announce the publication of How Microsoft IT Approaches Organizational Change Management, which discusses how Microsoft IT drove organizational change management.  Understand how Microsoft IT created an organizational change management framework to drive an organization wide change management competency around planning, managing and implementing organizational change. By utilizing a structured…

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Apply MOF guidance to Microsoft products and technologies: Download new beta materials

The latest beta releases from the Microsoft Operations Framework (MOF) team will provide organizations with the resources to apply MOF guidance to Microsoft products and technologies. This collection of reliability workbooks, diagrams, and companion guides will help IT pros provide services that run smoothly and deliver expected value. Download the beta materials on Connect: https://connect.microsoft.com/site14/Downloads/DownloadDetails.aspx?DownloadID=15056…

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New MOF resources available for download

This combination of resources—designed to facilitate organisational improvement—builds upon the guidance offered in MOF 4.0, providing specific examples of the application of MOF concepts. Download new MOF resources: Continuous Improvement: A MOF Companion Guide: http://go.microsoft.com/fwlink/?LinkId=193086 MOF Action Plan: Standard Changes: http://go.microsoft.com/fwlink/?LinkId=193084 MOF Reliability Workbook for Microsoft Application Virtualization: http://go.microsoft.com/fwlink/?LinkId=193087 MOF Reliability Workbook for User State…

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MOF Reliability Workshops

If you’ve ever wondered, “What are the daily, weekly, monthly tasks I should be thinking about to ensure the health of my Microsoft infrastructure?” then please read on as these are some excellent resources for you. The MOF Reliability Workbooks present hands-on tasks that you can fine tune to meet the goals of your organization…

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Latest MOF Reliability Guides—Now Available for Beta Review

Earlier this year we released the first components of the MOF Technology Library. We’re now pleased to announce the beta release of the most recent additions to the library—the newest MOF Reliability Workbooks. Download the beta materials on Connect: https://connect.microsoft.com/site14/Downloads/DownloadDetails.aspx?DownloadID=15056 The beta package includes workbooks for Internet Information Services, Microsoft® System Center Configuration Manager, Network…

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New Series of MOF Reliability Workbooks—Now Available for Download

Hi All, Download the MOF Reliability Workbooks now: http://download.microsoft.com/download/C/5/4/C54EFAA7-117E-44FE-8776-9ABF03CE1210/Reliability%20Workbooks%20-%20All.zip This series of workbooks provides the knowledge, specific tasks, and schedules needed to keep technologies running smoothly so you can deliver the services your organization expects. Each workbook includes maintenance and monitoring tasks, common risk areas, and standard changes for the ongoing care of specific technologies….

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MOF Management Reviews—Now Available for Beta Download and Review

Hi All, Thank you for your continued participation in the Microsoft Operations Framework (MOF) beta review program. The MOF team is pleased to announce its first beta release of 2010—a series of MOF Management Reviews. The beta package will include the first three management reviews in the series: Operational Health, Portfolio, and Release Readiness. Download…

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New Series of MOF Reliability Workbooks-Now Available for Beta Review

Hi All, This guide will show you how to fine-tune the Reliability Workbook task lists that are used to monitor and maintain the health and reliability of specific Microsoft® technologies. This guide can be used with any of the technology-specific Reliability Workbook task lists (Microsoft Excel® spreadsheets). The output of using this document is a…

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