Microsoft Support Lifecycle Service Pack Support Policy Revision

  Microsoft has announced a revision to the Support Lifecycle Service Pack Support Policy, to provide customers with additional support options while they migrate to a supported Service Pack.    Under the former policy, when a Service Pack reached the end of support, customers were unable to receive troubleshooting help from Microsoft Customer Service and…

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Windows 7 Troubleshooting

Here are some resources that may help with learning about Windows 7 and troubleshooting: TechNet – Windows 7: Troubleshooting and Support http://technet.microsoft.com/en-us/library/dd349347(WS.10).aspx Windows 7: A First Look for IT Pros http://technet.microsoft.com/en-us/library/dd266801.aspx TechNet Video: Troubleshooting Windows 7 (Level 200) http://www.microsoft.com/events/series/technetwindows7.aspx?tab=Videos&seriesid=141&webcastid=6784 TechNet Webcast: Windows 7 Feature Overview (Level 200) http://www.microsoft.com/events/series/technetwindows7.aspx?tab=Webcasts&seriesid=141&webcastid=6496 TechNet Webcast: A Tour of Windows 7…

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My Server is hung - what do I do?

Hi All, Debugging a dump from a hung server may not be something you do every day so you may want to engage with one of our debug experts, however with this information as your guide you may find that you can narrow down a problem and save yourself a call. My Server is hung…

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