Email Logging with Exchange Online in Microsoft Dynamics NAV 2016

Email logging in Microsoft Dynamics NAV is a service that allows email integration between Microsoft Exchange Server and Microsoft Dynamics NAV.  With Dynamics NAV 2016, we’ve extended the service to allow connection to an Exchange Online system, either directly to Exchange Online or by the Exchange services provided through a suitable Office 365 account. Email… Read more

Add attachment stream on SMTP not always working

This week I did work on a support case where the partner mentioned that adding an attachment from a stream does not always work. The partner delivered a code unit that we used to further analyze the issue. As it was not necessary to further develop a fix for this, we decided to just post… Read more

SMTP Server component in Dynamics NAV, latest news, latest patches and some configuration challenges with Office 365

It has been a while since I last wrote a posting about the SMTP Server component that we first shipped with Dynamics NAV 5.0. Let’s recap the older posting first as it does list a complete list of patches that one should have applied already and let me take the opportunity to also discuss some… Read more

E-Mail Logging: error member Count and E_FAIL

Recently our support service received support requests where out of the blue the E-mail logging stopped functioning. The reported error was: This message is for C/AL programmers: The call to member Count failed. Collaboration Data Objects returned the following message: [Collaboration Data Objects – [E_FAIL(80004005)]] NOTE: sometimes the same error pops up E_FAIL with member… Read more

E-mail logging and what to do when upgrading to a new release of Exchange Server or when moving the current Exchange Server to new hardware

Microsoft Dynamics NAV technical support sometimes gets involved regarding request for E-mail logging assistance after an Exchange Server was migrated from old to new hardware or when the original Exchange Server was upgraded to a later release. Starting in Exchange 2007, the underlying OS should be 64-bit which means that new hardware needs to be… Read more

Double impersonation within a three tier environment and the SMTP Server setup in Microsoft Dynamics NAV

Not that long ago I was involved with a very interesting escalation stating that it was not possible to send out E-mails via CU400 utilizing NTLM in a three tier environment with the Role Tailored Client only in an Exchange Server 2007 / 2010 environment. When using the CSIDE Client, everything worked perfectly. The cause… Read more

Outlook Synchronization does not work correctly when multiple contacts have similar names stored in several address books in Microsoft Outlook and some other issues we found

It has been a while since I last wrote a blog posting about Outlook Synchronization in Microsoft Dynamics NAV. There is some news to mention which makes the configuration less complicated and some issues we found so far. In previous blog postings, in previous Microsoft Dynamics NAV releases and even in the official documentation about… Read more

Outlook Synchronization: Contacts may get assigned to a different company after the contact is updated in the Outlook contact

In Dynamics NAV it is possible to have multiple companies that have similar names. This is because Company Name is not a primary key. Person contacts may be assigned to one of the two companies. If one of these contacts is updated from Outlook, the person contact could be assigned to the other similar named… Read more

Preventing the Winmail.dat when not using Outlook as the default mail client

This is one of those scenario’s that is very difficult to troubleshoot because many external components are involved or could be involved like Dynamics NAV, Outlook, an ISP’s mail server, an internal or hosted Exchange Server, different webmail clients, Outlook Express and of course third party mail clients. Partners, end customers and Microsoft do not… Read more

Creating new entities for the Outlook Synchronization solution results in empty synchronized entries

After setting up a new synchronization entity in Dynamics NAV 2009 SP1 to synchronize a specific Dynamics NAV table to Microsoft Outlook, the result of the first synchronization is that empty records are being created. E.g.: The reason for this is that table 5304, field 15, contains a Read-Only Status field set to Read-Only in… Read more