We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
Nothing slows down field agents like lagging communications, poor technology, and missing information. Without a mobile platform, agents must wait until they return to the office to connect to peers and...
Today’s consumers are well informed and always connected. They are sophisticated, with high expectations about service, value, offers, and choice (see infographic). Omni-channel is all about being...
All sales managers want better numbers from their teams, but many are ignoring the obvious solution. A paltry 15 percent of organizations use analytics to drive objectives. Investing in analytics isn’t...
Current Status: This has been mitigated. Engineers are continuing to monitor the service. User Experience: Affected users may be unable to access the LCS service or experience degraded performance when logging into the service. Customer Impact: All LCS customers are potentially impacted. Incident Start Time: Monday, February 22, 2016, 2:08 PM UTC Incident End Time: Tuesday,
This update gives the user a picture how to setup the eInvoice feature for Norway EHF. It includes now project invoicing and Customer invoice references. Note also that the Norwegian sales tax value for low rate is now changed from 8% to 10%. EHF DAX 2012 R01022016
(Please visit the site to view this video) In our continuing effort to shine the spotlight on Partners embracing the cloud-first, mobile-first world, we recently spoke with Reed Wiedower, Chief Technology...
Field service is the number one way companies respond to service requests. Doing it wrong leads to return visits and added costs. Companies that do it right enjoy a strategic advantage. When companies...
Customer expectations are changing and growing just as rapidly as the channels and technology consumers are empowered with to engage, encouraging (if not demanding) that brands and organizations embrace...
There’s a long-standing belief out there that governments, and government websites in particular, could do a better job of providing access and information to the public. Fueled by their experiences...
It was another bustling Big Show hosted by the National Retail Federation in New York this January, and one of the most anticipated sessions was Marian Salzman’s keynote Future of Everything: Top...
Applies to: CRM 2016 and CRM Online 2016 Update. There are many exciting new platform features available in CRM 2016 for developers. One of the biggest platform features is the rollout of the Modern Web API. The Web API makes it easier to create applications across a wide variety of platforms, devices, and programming languages.
Level up your mobile experience with these new features in Microsoft Dynamics CRM 2016: Custom controls—like switches, input masks, and the pen control—to help you create a more intuitive interface for your users Form preview for mobile devices so you can see how your changes will look on tablets and forms before you save them