We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
Applies to: CRM Online With the new Dynamics CRM connector for Office 365 Groups, you can now stay on top of the tasks on your CRM records within the groups experience in Outlook. Figure 1. Dynamics CRM Online connector in Outlook Web App How Dynamics CRM Online connector works When you connect a CRM record
Customers’ expectations for brands and organizations delivering the right answer at the right time, whether through assisted or self-service, continue to grow. In Microsoft’s Global State of...
Today’s business landscape is a far cry from that of only a decade ago. With the rise of mobile devices and cloud-based tools and applications, the way we interact with customers and manage operations...
Today’s retail customer is always shopping around - in store, online, on the phone. And in a 24/7 global marketplace where it’s becoming increasingly difficult for retailers to differentiate...
To increase efficiency, loyalty, and profit, there’s one area of investment that yields sure-fire results: customer experience. Put best by Paul Greenberg, author of CRM at the Speed of Light, “If a customer likes you and continues to like you, they will do business with you. If they don't, they won't.” A perfect example of
There’s a big difference between putting up good numbers and operating a world class sales organization. To perform well you need to hire top talent, train reps well, and help them meet quotas. But...
ERP is changing the roles of business leaders. Gone are the days of CIOs solely pushing papers and overseeing maintenance—systems like Dynamics AX take care of the menial tasks, giving leaders from...
By Bogdana Botez at Microsoft Development Center Copenhagen This pattern is supported starting from Microsoft Dynamics NAV version 2016. Abstract Protect data like passwords, social security numbers, credit card numbers etc by encrypting it and by placing it in a single table with restricted access. Problem statement When sensitive data is stored inside the Dynamics
Consider a scenario where you are running AX 2012 R3 and you want to archive or purge data from a custom table in AX using IDMF. The screenshots are from a VM TEST environment with CONTOSO DEMO DATA that is running AX 2012 R3 CU10 on SQL Server 2014 and the latest version of IDMF.
Applies to: CRM Online 2016 Update Now available with CRM Online 2016 Update, the Office 365 app launcher is now part of the CRM Online menu bar. If you are a CRM Online user with an Office 365 subscription Click the app launcher to open up a page with all the Office 365 apps
Microsoft is not only in the game when it comes to customer service and customer engagement; it’s in it to win it. And in the spirit of March Madness, we’re showing that we’re not only...
In this post I would like to mention a known issue related to the Mexican electronic invoice (CFDI) in Dynamics AX 2012. If you have followed all the configuration steps detailed here, have valid certificates, and still see the error message “unable to find the digital certificate” when posting an invoice, you should make sure