Microsoft Dynamics 365 Blog

Blog posts for: Business Decision Makers IT Professionals
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Business Decision Makers
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Apr 10
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5 min read

2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform 

We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.

Colorful graphic design including a photo of a field service employee.
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Published
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6 min read

Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle 

Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention. With these challenges top of mind, we have continually invested in Microsoft Dynamics 365 Field Service as a solution to meet the growing requirements of field service management (FSM) operations.

a man and a woman standing in front of a computer in a retail store
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7 min read

Shaping the future of retail with AI and Dynamics 365 

In an industry defined by both growth and disruption, retailers are depending on technology to navigate challenges ranging from shifting purchase habits to supply chain complexities. Next week, at the National Retail Federation (NRF) Big Show, Microsoft will demonstrate Dynamics 365 solutions powered by AI that will accelerate retail agility and innovation in the next decade.  

Custom creative template including a photo of a woman standing, giving a presentation. The image includes an overlay of the Microsoft Dynamics 365 Finance logo on the right.
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5 min read

Enhance business performance agility with Microsoft Dynamics 365 Finance Premium 

As the calendar turns its page to a new year, the roles of chief financial officers and finance teams take center stage as they review business performance and tackle updating strategic plans. The fresh new year of 2024 will bring with it a multitude of opportunities, challenges, and transformative possibilities for financial leaders navigating the ever-evolving landscape of the global economy.

Three people working together at a conference table. Image includes the logos for Business Central and Copilot.
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4 min read

Transform the way work gets done with Microsoft Copilot in Dynamics 365 Business Central 

In the rapidly evolving AI landscape, Microsoft Dynamics 365 Business Central is taking the lead with innovations that have equipped more than 30,000 small and medium-sized businesses to work smarter. Powered by next-generation AI, Microsoft Copilot offers new ways to enhance workplace efficiency, automate mundane tasks, and unlock creativity.

D365 copilot
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7 min read

Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization  

Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in the mountain of data across productivity tools like Microsoft 365 and business applications.

A decorative image with abstract artistic rectangles and a circle.
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5 min read

Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center 

It is with great pride that Microsoft has been recognized as a Leader within the 2023 Gartner Magic Quadrant for CRM Customer Engagement Center. We believe this placement recognizes Microsoft’s continued rapid pace of innovation and our customers’ success using our service as well as our broader end-to-end CRM (customer relationship management) solutions and cloud functionality.