Dynamics NAV 2013 and Dynamics NAV 2013 R2 end of mainstream support

Dynamics NAV 2013 and Dynamics NAV 2013 R2 are reaching the end of mainstream support on January 9, 2018. Microsoft recommends customers using this version to upgrade to a newer version of Dynamics NAV in order to ensure supportability.

Customers who are currently on a service plan can continue to access the following benefits through CustomerSource:

  • Previously released Upgrades, Updates, Service Packs, Fixes and Regulatory/Tax Updates
  • Self-Help Support through Knowledge Base articles and online content
  • Unlimited Online Training

Have questions about supported products? Visit Microsoft Support Lifecycle to view a list of supported products and related policies. For lifecycle information for Dynamics NAV in particular, see Microsoft Dynamics NAV Support Lifecycle Information.

Comments (2)

  1. Theodore Gemmer says:

    What if a customer does not upgrade? What is the negative impact to customer if they do not upgrade? Some customers may not want to upgrade unless their is some negative impact (actually some customers do not want to upgrade because they have not been paying their enhancement plan).

  2. Pallea says:

    @Theodore Gemmer – In short take a look at https://www.microsoft.com/dynamics/upgrade-compare/nav/default.html it will explain about the differencies between NAV 2013 and the other releases.

    Generally I would say: No new fixes of bugs, no new functionality (and there are a LOT of new things coming up). In longer runs: Product will not be able to run on newer OS’es, Servers and SQLs..

    IF you are a customer, Contact your Dynamics NAV reseller, if you are Microsoft Reseller – ask a more experienced collegue.

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