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Change to Bing Map control on forms for Dynamics 365 (version 8.x) and Dynamics CRM 2013 and later (versions 6.x-8.x)
The Bing Maps AJAX Control Version 7 has reached its end-of-life. (See Discontinued Control Migration Guidelines). This will not affect any customer using the Dynamics 365 online service. For on-premises customers on the versions below, we will release a patch that updates the Bing Map AJAX Control to Version 8. This patch will remediate the -
Better outcomes with on time, on budget projects
On top of daily operations, governments often take on large, complex initiatives to drive change in their communities. The problem is that for every $1 billion invested in the United States , $122 million... -
Empowering service agents starts with the right tools & processes
Being a customer service agent has never been easy. And even though an increasing number of us are empowered through self-service channels, the agent’s job is getting even harder. How can this be... -
Transform your service center, transform your business
Service isn’t a cost of doing business, it’s a part of your business As a manufacturer, there is constant pressure to do something better, faster, or cheaper. But how often do you get a chance... -
Set default Business Process on a form while creating new record
Problem statement: Unable to switch or set default Business Process on a form while creating new record. Scenario: Assuming a given entity (Case) has several forms associated with it and each form can be associated with one or more business processes. When a user tries to create a new record, the selected form will use -
Thinking long term: Anticipating the needs of your citizens
One of the top concerns governments have today is providing citizens with real-time connectivity, such as mobile optimized 24/7 self-service and agent assisted service. This is a critical and worthy endeavor... -
New-NAVCrmTable cmdlet enhancement
With Microsoft Dynamics NAV 2016 CU 20 and Microsoft Dynamics NAV 2017 CU 7, the PowerShell cmdlet New-NavCrmTable has been enhanced with 3 changed or added parameters: AuthenticationType Verbose ConnectionString See also the updated cmdlet Help online. AuthenticationType The -AuthenticationType parameter has been changed from an open string into an enumerator with the following values -
Better customer engagement is a must – what’s your strategy?
In our digitally connected world, we have a wealth of choices as consumers. By the time we reach a buying decision, we’ve done our research, identifying who can provide the best and fastest option... -
Differentiate your business with exceptional field service
Quick; think of a business that provides excellent service each time you interact with them. Are you likely to remain loyal to their brand? Have you raved about them to your friends and family? Chances... -
NAV Development Preview – June Update
The June update for Developer Preview is now live! We’ve had a month with new features and a lot of time spent on improving quality, especially trying to iron out the bugs you have submitted to us via https://github.com/Microsoft/AL/issues. Thanks again to everyone who has contributed and, please keep that feedback coming. This month’s update -
Building connected customer experiences for powerful engagement with Microsoft Dynamics 365
Customers don’t just want a product; they want a relationship with manufacturers Once upon a time, making and selling a good product was enough. Today, it takes more than a good product to stand...