Just a few years ago, Gartner Research conducted a marketing spending survey where 89% of the responding companies said that by 2016, they expected to compete mostly on the basis of customer experience…
We are excited to announce that today we launched the new ideas portal for CRM and its family of products. Help us to improve Microsoft Dynamics CRM and its family of products and solutions by discussing ideas, providing suggestions, and giving feedback.
Summary On Tuesday, July 19, 2016, at 4:51 PM UTC customers reported errors while attempting to import or export data. After investigation, it was discovered that the SQL license for SQL Server Integration Services (SSIS) had expired, affecting the data import/export framework (DIXF).
When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded. The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale?
MPOS has the ability to send receipt emails in real-time. This utilizes the RTS to call directly back to AX to send the email at the time of the transaction. This is unlike EPOS where the posting of the transactions via statement posting process is required before the email can be sent.
Last week during the 2016 Microsoft Worldwide Partner Conference (WPC), I met with several partners to discuss Microsoft AppSource – our new destination to help business users find, try and use line…
Final Status: Updating the SQL servers was successful. Microsoft engineers confirmed that the issues with importing and exporting data are resolved. User Experience: Affected customers received the error: “Exception: Integration Services evaluation period has expired.” when importing or exporting data.
If you’re running — or helping to manage — a field service organization and you’re still doing a ton of paperwork and having to constantly answer customer service phone calls, it might be…
With the web portal capabilities in CRM 2016 Spring Wave, you can extend CRM to the web to deliver exceptional customer service and increase customer engagement and satisfaction. With the community portal, you can enable peer-to-peer interactions between experts in the community, subject matter experts within an organization, and internal and external users.