Email Logging with Exchange Online in Microsoft Dynamics NAV 2016

Email logging in Microsoft Dynamics NAV is a service that allows email integration between Microsoft Exchange Server and Microsoft Dynamics NAV.  With Dynamics NAV 2016, we’ve extended the service to allow connection to an Exchange Online system, either directly to Exchange Online or by the Exchange services provided through a suitable Office 365 account.

Email logging lets the users maintain information about current email messages in both Dynamics NAV and Outlook systems. It also lets the user, a salesperson or a purchaser, share and publish information that has been communicated to Dynamics NAV contacts.

Along with the support for Exchange Online, we’ve also fixed an issue that interfered with the discoverability of the public folders.  These are now discoverable from within Dynamics NAV.

For more information, see How to: Set Up Email Logging.

Comments (4)

  1. The link to the MSDN article is probably a Microsoft internal link.
    Correct link is:

    1. navteam says:

      Thanks for catching this, Arend-Jan! The link is now updated.

  2. Johannes Sebastian says:

    This is great, FINALLY 0365 support, who has his own Exchange server anymore!

    “NAV CRM” is actually pretty strong and very easy to use, fully integrated offcourse.

    I know, “Dynamics CRM” is now better integrated with NAV 2016, but I would much rather have everything in NAV, now including links to email!
    Great work MS.

  3. alex says:

    Thank you, we struggled with this issue in NAV2013 and a hosted environment. We had to re-work the whole dll’s because of this. But now we have a standard solution *thumbsup

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