Where does RTC find the classic client for running classic reports?

When you start a classic report from RTC (a report with no layout defined), it starts the report engine from the classic client. It can happen that after updating RTC, you end up with a version of RTC which is not compatible with the default classic client. In this case you will typically get this error message when trying to run the report:

Microsoft Dynamics NAV Classic client was opened from an untrustworthy component. Contact your system administrator.

Or if you have a test machine with multiple versions of RTC and classic you may want to start the classic client from another folder.

RTC finds the location of Finsql.exe in this place in registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\

So if you have any of the issues above, make sure that the classic client in this folder matches the version of RTC.



Lars Lohndorf-Larsen

Microsoft Dynamics UK

Microsoft Customer Service and Support (CSS) EMEA

Comments (4)

  1. Tim McAndrew says:

    Thanks Lars, another piece of usful information.

    Keep them coming!

  2. Mike says:

    How does it work on a terminalserver, when users need different versions like 60R2 and 60SP1 at the same time?

  3. Peter says:

    Got the same problem as Mike, just with a Citrix server. Please – really need a solution…

  4. Peter says:

    If you find this registry key to be a problem, then please vote for a fix here: connect.microsoft.com/…/allow-multiple-rtc-versions-on-the-same-computer

    Thanks in advance

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