Welcome to the Dynamics NAV Team Blog

Welcome to the Dynamics NAV team blog!! It is critically important for our team to be able to connect with our customers and partners at every opportunity that we can. We are committed to building great products to help you maximize your return on investment with the Dynamics NAV product.

Sometime last year we passed the 1,000,000 user mark with Dynamics NAV. That is an amazing milestone and we can’t thank you enough for your support of the product and your feedback over the years. Our goal with this blog is to create another place where we can come even closer together as a community, where we can share what we are doing with the product, respond to your questions and concerns, and hopefully pull together around what we believe is our common goal.

We have been able to get together with some of you at our Convergence Conferences over the years and I cannot describe how much value we have gotten from those experiences. Those countless discussions have resulted in a customer model for your businesses, it has resulted in over 60 personas for different roles in an organization, and it has resulted in one of the core themes of our next release and our role tailored client that we are rolling out across the Dynamics product line. The better we can understand your challenges and dreams the better we can help solve the challenges and make the dreams become a reality.

Customers and Partners are always at the center of any decisions we make around the direction and functionality of our Product and as we planned for Dynamics NAV 5.0 we also used the customer model very actively, by relating the value of new features to the specific personas. By doing so we find that we as a team are able to more precisely understand and talk about the impact of new features and thereby make them even more relevant to the real users of NAV. Actually since the personas of the customer model all have been given “a name and face”, we today think and talk about our key personas as if they were old familiar members of our team to an extent that we probably wouldn’t be surprised if they one day appeared at our next team meeting in person and just greet them with a, - “Oh, hello Susan, how are you doing today!” (Susan is the name of the Order Processor in the customer model.)

Today the Dynamics NAV community is incredibly global with over 40 language version and customers in well over 100 countries so far. This diversity provides us tremendous advantages in that we can take our learning from around the world and bring it to the rest of the world. But also means we need to have a deep understanding of what is most important for you to succeed in your local market whether you are a customer using the product, a partner selling and implementing the product, or an ISV building vertical functionality for specific markets.

I could not be more excited to now be a part of this amazing NAV community. I thought it might be nice to give you some background on the leaders on my team. This way you can connect directly with them and I can show you that we have some very passionate, committed, and experienced people working hard every day to make your investment in Dynamics NAV the best investment you have ever made. This is just the tip of the iceberg and our goal with this blog is to have people from across our team of hundreds of developers, program managers, testers, product managers, user experience experts, content publishing writers, and more to engage with you on this forum.

Dynamics NAV Leadership


Dynamics NAV Architecture Leadership


We have assembled a leadership team with decades of experience in the software industry, and also decades of experience with the Dynamics NAV product, and we are all committed along with the rest of the fantastic Dynamics NAV team to creating the best possible business solution for all of you.

Welcome again to the Dynamics NAV team blog, this place will be become better and better if we all use it to share and come together. Thanks in advance for making this a great place to come.

Darren Laybourn
General Manager
Dynamics NAV and Mobility

Comments (18)

  1. Microsoft Dynamics NAV Team Blog

  2. The best news of the day… I hope to see freqent posts on this blog. Share with us your news guys 🙂

  3. Marcel Lathouwers says:

    Good news!

    Better remove the %20 in the RSS link. Thx

  4. Rene Gayer says:

    Hi all! Perfect. I will check this side frequently and hope for interesting posts. 😉

    I will publish it to the partners and professionals I know.


  5. Stefnie Davies says:

    At last! This is awesome! I will visit you often!

  6. Dave Roys says:

    Thank you for this. It is great to feel that there is now some means of communicating directly to the product team. NAV is a great product and the up and coming release is going to be totally stunning. I look forward to some great content.

    Can I start to add my wishlist features or should I wait for the next release 😉

    Incidentally, isn’t it time you released a beta release to the Partner community? We can help you build a great product.

  7. Dave Roys says:

    Oh – and I meant to say – the RSS feeds don’t seem to be working.

  8. Very good executed idea. I’m looking forward to use the RSS functionality.

  9. Ian Crocker says:

    Welcome to the blogosphere.  Looking forward to some interesting content.

  10. It looks like Ilana has finally talked the NAV team into Blogging. They have an intro blog post up today.

  11. navteam says:

    Thanks for the heads-up about the RSS issue, everyone.  Hopefully it is fixed now.



  12. MSDN Archive says:

    I think that this is a very nice opportunity for us to learn more about what you all are struggeling with and get a wider knowledge of your businesses.

    Personally I’m looking forward to watch and learn from this blog and hopefully be able to give some usefull answers.


  13. Michael Lund says:

    This is an awesome initiative, but why do we need to scroll to the bottom of the page before we can type an entry in the blog?

    What do you think will happen when this blog becomes the most active one on the planet? 🙂 We will have to scroll for a long time… Before we reach the "Leave a Comment" form 🙂


    Michael Lund

  14. John Nozzi says:

    Darren, you forgot to include your own bio and picture in your Dynamics NAV Leadership introduction!


  15. Great news, and well done Ilana on this initiative.

    Now get those blogs coming.

  16. Anon says:

    You might start with WTF is NAV?

  17. A CRM Riff says:

    My good friend Ilana Smith , the original blog mistress to the Dynamics CRM team, is now leading the

  18. MSDN Archive says:

    Excuse me – but shouldn’t this blog be about NAV issues, suggestions etc…..let it come we are ready for a discussion of serious matters.

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