Q&A: how do I fix the "Unable to establish a secure connection …" issue in Entourage:Mac?

From my open question thread: When opening my inbox from an Exchange 2007 SP1 server with Entourage 12.2.3 I get a dialog saying “Unable to establish a secure connection to example.com because the correct root certificate is not installed.” There’s a few things that you can do to get rid of this dialog. One option…

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Q&A: how do I see free/busy information in Entourage:Mac?

From my open question thread: I use Entourage to connect to our 2003 Exchange server via the webserver. What do I need to do to get it to see Free/Busy? For Exchange 2003 (as well as Exchange 2000), free/busy information is stored in the public folder server. Open up your Entourage account settings (go to…

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Q&A: Hiding horizontal date bars in Entourage:Mac

I noticed a question on Twitter: Trying out Microsoft Entourage… Not too bad but I hate the horizontal date bars separating my messages. Any way to hide those? It’s easy to hide those. At the top of the list of your mail items, click on the “arrange by” tab. Then unselect “show in groups”. You…


Office:Mac 2008 12.2.3, Entourage for Web Services 13.0.3, Office 2004 11.5.6 available today

Update Tuesday is here, and we’ve got lots of updates! Office:Mac 2008 12.2.3 brings stability and security improvements across the suite. Excel gets some more improvements to pivot tables. Entourage has an updated junk mail filter. Document Connection has a bunch of updates, including a bunch of UI improvements and updates some keyboard shortcuts. Complete…

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Q&A: How do I move my Entourage settings to a new computer?

I got a question via email this weekend: I just got a new computer. How do I move my Entourage data to my new computer? If you’re an Exchange user and you don’t have anything stored locally (rules, mailing list manager, mail stored in “On My Computer”, etc), then all you need to do is…

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the case for Entourage:Mac on Snow Leopard

I’ve been completely heads-down on working on Outlook:Mac recently, but this article from John C. Welch writing for Macworld caught my eye: the case for Entourage on Snow Leopard. There’s lots of detail in there, but the conclusion is what warms my heart: Entourage is the clear winner Booyah, baby! And just wait until Outlook:Mac…

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user experience improvements without user interface improvements

As we began the work on the next (and, as-yet-unnamed) version of Office:Mac, it quickly became apparent that the existing Entourage team would be split into two: one working on the release that came to be known as Entourage for Web Services, and one working on Outlook:Mac. We decided early on that Outlook was going…

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Q&A: How do I set up an out-of-office message in Entourage?

I got this question via email: How do I set up an out-of-office message in Entourage? The questioner didn’t give a valid email address, so I don’t have any context for this question. My answer is going to be long. An out-of-office (OOF) message is one that is automatically sent by your mail server when…


Q&A: Can I use Entourage for Web Services with Exchange 2003?

I’ve seen a few variations of this question lately: Is EWS Exchange 2007 only? Will it work with 2003 just with no benefits or does it simply not integrate? Here’s the short answer: Entourage for Web Services will only work with Exchange 2007 or later. If you’re using Exchange 2003, Entourage for Web Services will…

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Outlook: Coming soon to a Mac near you

Last week was a big one for us here in MacBU. Entourage for Web Services was released, of course, but the bigger news was something that I’ve been keeping under my hat for ages: we’re bringing Outlook back to the Mac. Of course, we haven’t told you everything that is coming in Outlook:Mac, but what…

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