participants needed for Messenger:Mac study

In light of all of the questions I get here about Messenger, I thought that maybe some of y’all would be interested in participating in a Messenger:Mac usability study. My team is conducting a usability study about corporate use of Messenger:Mac. The study will be the week of February 15, and will take place at…


job opening: user experience manager in the Macintosh Business Unit

My team, the User Experience team in the Macintosh Business Unit, is looking for a User Experience Manager. The UX manager oversees UX research (including me!), UX design, and user assistance for all applications (present and future) in the Macintosh Business Unit. There’s a whole job description here, and you can read that to hear…


tablet rumours

It’s a few days before the next Apple announcement, and I’m really surprised at how the blogs have absolutely exploded with rumours, conjecture, hyperbole, and heaven knows what else. There’s a part of me that hopes that Apple goes on stage on Wednesday, pretends to be completely unaware of the bandwidth devoted to all of…

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Q&A: How do I book a conference room in Entourage?

I got this one via email: How do I schedule a meeting room in Entourage? Assuming that my anonymous questioner meant “how do I schedule a meeting room in Entourage using Exchange?”, the answer is pretty simple. There are two components to this. One is something that needs to happen on the Exchange side, one…

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Q&A: how do I sync my BlackBerry with Entourage?

I noticed a comment go by on twitter: Finally sat down and set up Microsoft Entourage on my iMac. I absolutely love it!! Would love it more if I could sync my blkberry though. I saw that tweet and pointed towards both Missing Sync and the BlackBerry Desktop for Mac. In doing some more research,…

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Q&A: don’t usability studies violate your NDA?

In response to my blog post offering up a sneak peak of Outlook:Mac via a usability study, I got a question via twitter: does that violate your NDA? i understood that MS had strict NDA to not show off upcoming software. Sure I’d love to see it. Show me what you’ve got! 🙂 If it…


the thing I hate the most about my job

For the most part, I love what I do. But there’s one thing that continually drives me crazy about my job. I’ve been living and breathing the next version of Office:Mac for the past couple of years. I’ve done mountains of research on it. Since it’s coming out in time for your holiday shopping pleasure…

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want a sneak peak of Outlook:Mac?

Edited on 21 January 2010: This study is now filled, so please don’t contact me directly about it. You can sign up to participate in future usability studies here. Thanks for all your interest! As we’ve already announced, Outlook is coming to the Mac. I can’t post details about it here yet, but I can…

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the spiffy new Microsoft blog

There’s a spiffy new Microsoft blog, and this is some of what they have to say about themselves: This official Microsoft Blog aims to cover and add context around the top level news from the company and industry. It is intended to compliment the Microsoft News Center, where you’ll find a steady stream of news…


Macworld Expo rocks for software developers

I noticed a post on The Unofficial Apple Weblog that is contemplating the uncertain future of Macworld Expo.   My friend John Welch offered up his dissent. For me, as a software developer, I’m with John: MWSF is very much worth my time. As I said in the comments there, the one-on-one time that I get…