Suggestions for weekend reading, Bill Gates explains why vaccines matter, and more of what I’ve read this week

This week John C. Maxwell offered this famous QOTD: Many of life’s failures are people who did not realize how close they were to success when they gave up. – Thomas Edison To end the work week, Dominic Carr offers his own suggestions for weekend reading on the Microsoft Blog It’s Friday afternoon again, and time…

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Tips & Tricks: How to deauthorize Apple iTunes on all computers associated with your account

Yes, I use lots of different software, including applications from companies of all sizes, from WinZip to Scansoft, to popular applications from Adobe, Intuit, Microsoft (of course) and many more. And yes, I also use software from Apple. We own lots of different devices and systems in our home, and we have iTunes installed to…

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A couple of choice items benefitting the Microsoft Giving Campaign this year

As I noted in my post yesterday, this year’s Microsoft Giving Campaign activities kicked off this month. In addition to the items I mentioned in my previous post, I also posted a couple of special items. (If you don’t know about our campaign, see this link for more info: http://bit.ly/1ajgA0.) Although this is only open…

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Video of the new Zune HD in action, courtesy of Gizmodo

On the news today is this blog post from the Seattle PI about how the folks at Gizmodo got a demo of the new Zune HD, "Microsoft’s answer to Apple’s iPod Touch, set to be released this fall". Zune HD Video Hands On from Gizmodo on Vimeo. Very cool. I do think that there is…

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Advisory: 30GB Zune issues noted today, related to time and the leap year

First it was questions about whether or not we’d have to worry about the coming Leap Second, then today after our power came back on, customer questions about the Zune 30. As we have a couple of Zune 30s in our home going strong, I was surprised to see a post on the Zune Insider…

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My life as a customer: sending off our Microsoft Zune for warranty repairs today

As noted My life as a customer: this time, I’m repairing a Microsoft Zune.  To be specific, an 8GB model that my son relies upon for his daily dose of everything from Disney pop to grunge to classic rock (he’s all atwitter about the rock opera Tommy). Well, UPS dropped off the return shipping package…

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My life as a customer: this time, I’m repairing a Microsoft Zune

When we discuss customer and partner satisfaction at the office, I often tell people to remember one thing: never forget what it is like to be a customer. Well, this week (as I posted previously when I’m returned an Xbox 360 for repair, on a Friday the 13th no less) I am just another Zune…

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It’s more than iPods and iTunes: BusinessWeek on Dell’s effort to spur on the digital entertainment market

An old friend of mine, the irrepressible Tim Bucher, is in the news this week, as he’s preparing to go toe to toe, so to speak, with Apple’s supported ecosystem… “Now Bucher is again squaring off against his former company. He’s spearheading an ambitious plan at Dell (DELL) to break Apple’s dominant hold on the…

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Zune in School in Missouri, New Mexico

Engadget reports that local public school students were provided some free Zunes in Liberty, Missouri…  “handing out a hundred and change media players — Zunes, to be specific — to local high school and middle school students for listening to lesson-supporting podcasts in the hopes of saving them “lost class time.” Turns out this was…

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MSN Music continues to support authorization, new license keys through end of 2011

As I break for lunch, this MSN Music note (pardon the pun) on Microsoft will continue to support MSN Music DRM: this from letters to MSN Music customers… On April 22, Microsoft notified you that as of August 31st, 2008, we would be changing the level of support for music purchased from MSN Music, and…

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