Your questions: What’s all this about the Leap Second, and how does it affect the Microsoft Windows OS and other products?

First off, Happy Canada Day. (eh? 😉 Lots of talk today about the ‘Leap second bug’ that caused various site and software crashes (see this post via CNET)… “The addition of a leap second to the Coordinated Universal Time at midnight Greenwich Mean Time last night appears to have caused site disruptions for a handful of popular Web sites and…


How do I survive SXSW in Austin? By "attending" virtually

As you may know – and some may even be reading this from the great state of Texas – the South by South West (SxSW) festival kicked off in Austin. Unlike a few of my friends, and contrary to my thoughts in 2011, I won’t be there this year. There are some great reasons to…

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Surviving CES in Las Vegas: A few helpful hints for 2012

   in this post, I offer a few tips for those heading off to CES 2012 in Las Vegas this week… As you may already know, CES 2012 begins this week in Las Vegas (officially, CES is January 10-13). Yes, it’s true that researchers have determined that stress may cause the brain to become disconnected,…

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Curious how to back up your PC? There are a few free options via Windows Live

Listening to you’re a local radio show today en route between building on our shuttle this morning about backing up your PC, I thought I’d note that a number of firms offer free and commercial options to back up your PCs. Microsoft does offer free ways for consumers to do this: Back up Office documents…


Surviving CES in Las Vegas: A few helpful hints for 2011

 As you may already know, CES 2011 begins this week in Las Vegas (officially, CES is January 6-9). Yes, it’s true that researchers have determined that stress may cause the brain to become disconnected, but you don’t have to be disconnected at when traveling to Las Vegas. As noted in the Wall Street Journal… “CES,…


Your questions: "Where do I go for help with my Windows Phone?" Here’s a link

Wondering where to turn to contact Microsoft Customer Support? See my post on where to turn to contact Microsoft Customer Support. But if you’re looking for support on Windows Phone, first visit the http://www.microsoft.com/windowsphone/en-us/howto/wp7/default.aspx, as I noted in my post with tips on moving from an iPhone to a new Windows Phone. There’s also the…


Dude, where’s my Windows Phone? Found it, with Windows Live

My favourite feature in Windows Phone is actually more than one feature: the features to help you find a lost phone. Tonite I misplaced my phone. You have kids, you know what I’m talking about, dragging who-knows-what in from who-knows-where. And invariably, the phone gets misplaced or set somewhere in the mad dash of being a parent….

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Link: How to change your name on Facebook (well, we’ll see)

Has facebook made you change your name to something other than your name? Recently, an automated system on Facebook demanded that I change my name, after having provided details to them previously verifying my name. ” “The name contains invalid characters.” Really? It’s not like my name is M& or M*. Or Mr. Mxyzptlk, ‘tho…

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Wondering where to turn to contact Microsoft Customer Support?

Wondering where to turn to contact Microsoft Customer Support? I’ve been asked this a couple of times today, so I thought I’d include a couple of helpful links: Microsoft KB 295539: How and when to contact Microsoft Customer Service and Support To make sure you receive the appropriate support information for your location, select your…


How to access your bookmarks on Windows Phone 7

As I noted in my post with tips on moving from an iPhone to a new Windows Phone 7, I also touched on how to sync several files, including the backing up of my iPhone’s browser bookmarks. I failed to note how I access my favourites on Windows Phone 7, which I do via the power…

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