Three months now and Google insists I'm not me. The troubles with "real" identities and the latest 'nymwars'

Interesting article in today’s San Jose Mercury News: Who has the right to decide how you’re known on the Internet — you, or the online service you’re using? ‘Nymwars’ debate over online identity explodes By Mike Swift mswift@mercurynews.com Who has the right to decide how you’re known on the Internet — you, or the online…

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Google determines I'm not me: the troubles with "real" identities

Love it. As noted in a prior post, Google doesn’t believe I’m me: the troubles with "real" identities. This started in mid August. Today I found the following note from Google on my profile… "After reviewing your profile, we determined that the name provided violates the Google+ Names Policy." Really? This from Google’s policy… "Your…

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Your questions: "Where do I go for help with my Windows Phone?" Here's a link

Wondering where to turn to contact Microsoft Customer Support? See my post on where to turn to contact Microsoft Customer Support. But if you’re looking for support on Windows Phone, first visit the http://www.microsoft.com/windowsphone/en-us/howto/wp7/default.aspx, as I noted in my post with tips on moving from an iPhone to a new Windows Phone. There’s also the…

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Wondering where to turn to contact Microsoft Customer Support?

Wondering where to turn to contact Microsoft Customer Support? I’ve been asked this a couple of times today, so I thought I’d include a couple of helpful links: Microsoft KB 295539: How and when to contact Microsoft Customer Service and Support To make sure you receive the appropriate support information for your location, select your…

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Of interest: Daylight Saving Time Issues with Alarms on Apple iPhones

As I noted earlier today, It’s Time To Fall Back An Hour in the US and Canada as Daylight Saving Time Ends This Sunday. I know of several customers who use Apple iPhones in their Windows environments and of note is an issue in Apple’s iOS that impacted their European customers recently… http://www.zdnet.com/blog/hardware/iphone-bug-leads-to-mass-european-sleep-in/10187 Apple notes…

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Problem with an app uninstall leads to a Microsoft Support's FixIt

Today I received an email from my old friend, Steve, who said that he was having an issue after he had installed and then uninstalled Google Chrome… and then found that his hyperlinks didn’t work for various Office applications. Well, there’s an app for that. Or at least a FixIt. I found that Google’s acknowledges…

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Support options for FAST Enterprise Search

Next on my list customer and partner challenge or issue per day is FAST, which Microsoft acquired in April of 2008… FAST Search & Transfer, to be specific… "Today, Enterprise Search from Microsoft offers best-in-class technologies and cutting-edge innovations that fuel our vision of search: connecting people to information through engaging experiences that drive better…

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Support for Fable: The Lost Chapters for the PC is not a lost chapter

As I continue my five year mission (no, not really) on covering our current products (my product support challenge of the day), today, we’re up to Fable: The Lost Chapters for the PC. Based on the best-selling award-winning Xbox title Fable, Fable: The Lost Chapters is available on Windows – for more, check out http://www.microsoft.com/games/fable/….

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Support options for Engyro Product Connector for Microsoft Operations Manager 2005 and System Center Operations Manager 2007

Next on my list customer and partner challenge or issue per day, today, it’s about Engyro Product Connectors for Microsoft Operations Manager 2005 and System Center Operations Manager 2007. What is Engyro you say? Engyro provides software solutions to integrate, consolidate, and simplify IT operations with the Engyro Product Connectors. Microsoft acquired Engyro back in…

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Your questions: With SAP and Microsoft partnering, where do I go for Duet support?

Continuing my effort to cover at least one customer and partner challenge or issue per day, today, it’s about Duet for Microsoft Office and SAP. (Also, info is available on Duet here on our main website.) Duet is a solution from Microsoft and SAP that enables seamless access to SAP business processes and data via…

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