On MSN Money Central news today, Qwest and Verizon rated highly when it comes to fixed-line telephone companies in the most recent American Customer Satisfaction Index (ASCI) customer satisfaction survey.
“The ASCI measures customer satisfaction on a 100-point scale in four telecommunications subsectors: fixed-line service, wireless service, cable and satellite television and cell phones. Qwest (NYSE: Q) and Verizon (NYSE: VZ) both scored 72 in the survey. Cox Radio Inc. (NYSE: CXR) and AT&T Inc. (NYSE: ATT) both scored 70. Comcast Corp. (NYSE: CCW) scored 67. Embarq Corp. (NYSE: EQ) scored 66.”
Google ranks at the top of internet search engines, Yahoo! (followed very closely by AOL and MSN) for Internet Portals, and in Personal Computers Apple bested Dell by five points (closely followed by HP).
Tags: Microsoft, loyalty, Customer Satisfaction, Customer Service.
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