In case you missed this in the news, Microsoft is extending the Xbox 360 warranty to one year from the original 90 day warranty in the United States and Canada. That's in line with many other parts of the world that already enjoy a one year warranty on the product. This increase in the warranty applies to both new purchases and for customers who already have an Xbox 360 and are within their first year of ownership.
"Customer satisfaction is a central focus and priority for the Xbox 360 system," said Jeff Bell, corporate vice president of Global Marketing for the Interactive Entertainment Business at Microsoft. "In addition to jaw-dropping features such as high-definition graphics, an amazing catalog of over 160 games, and social online and entertainment experiences on Xbox Live(R), the Xbox 360 system now offers this extended warranty upgrade. It is truly the industry's most compelling home entertainment offering."
If you are a customers who already paid for out-of-warranty repair charges within your first year of owning the Xbox 360, watch for a reimbursement for console service. "Reimbursements will be automatically distributed, so customers need not contact Microsoft."
And if you have questions about the new warranty or are having a problem with your new Xbox, visit http://www.xbox.com/en-US/support/contact.