Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

Microsoft Partner Online Technical Community Forums Launch Today!

On Friday, I posted about an exciting announcement for our Microsoft Small Business Specialists taking place this morning at 9:00 am PST: Microsoft Small Business Specialist 4 Hour Technical Support Expanding to over 50 products!  Well, there is exciting news for all of our Partners starting today. Announcing the launch of Partner Online Technical Communities… Read more

Microsoft Small Business Specialist 4 Hour Technical Support Expanding to over 50 products!

Some of you may recall back when we announced the SBSC Exclusive 4-hour response time managed newsgroup, where Microsoft Small Business Specialist Partners could now get 4 hour response times to their technical questions through our Online Technical Communities on some of the top SMB products, such as: Windows Vista, Windows XP, SQL Server Reporting… Read more

What exams qualify for becoming a Microsoft Small Business Specialist?

Here’s a question I have received from a few Partners over the last couple of weeks, so I thought I would share it here. As you know, we have been talking about the 70-282 “Designing, Deploying, and Managing a Network Solution for a Small and Medium-sized Business” exam for quite some time as one of… Read more

Downgrade rights for second Windows Server in SBS or EBS 2008 Premium – What’s the deal?

As some of you may recall, shortly after the launch of SBS 2008, there were originally some questions around the downgrade rights associated with the SQL 2008 component of the SBS 2008 Premium license, which we worked with the Server Team here at Microsoft to qualify and clarify for you. Since that time, there have… Read more

Microsoft Gear Up Sales Toolkit now to be available online

Many of you have seen and used the Microsoft Gear Up Sales Toolkit, the printed book that is sent out with information on products, part #s, licensing programs, and much, much more. To keep up with the demand for these powerful and information-rich resources, as well as making the delivery and availability more readily accessible,… Read more

U.S. Partners – Big Easy online and offline calculators now updated with SBS 2008 and EBS 2008

Good news! Based on the questions I saw earlier on when SBS 2008 and EBS 2008 would be fully integrated into the Big Easy online and offline calculators, I wanted to make sure you are aware that both versions of the calculators now have SBS 2008 and EBS 2008 integrated into them and here is… Read more

Updated: What qualifies for the 50%* off Up-To-Date (UTD) discount for Open Value Subscription?

Back in January when we launched the Open Value Subscription Program in the U.S. (it already existed in many other countries at that time and still does), I posted the graphic showing what products qualify for the 50%* first year Up-to-date (UTD) discount through the Open Value Subscription program. In that post, I did call… Read more

Solutions Pathway – SBS and EBS upgrades – FAQ For Partners

With the Windows Essential Server Solution launch coming up on Wednesday, helping customers get into these and through these solutions is a topic of several conversations.  For those customers with Software Assurance on their SBS 2003 Servers, they already get all of the benefits of the SBS 2003 R2 offering and now have rights to… Read more

What are the SBS 2008 and EBS 2008 media kit part #s through Volume Licensing?

A question I have been seeing and receiving from Partners is, “What are the SBS and EBS media kit part #s through Volume Licensing?” that would be used to order these for your clients purchasing either Small Business Server 2008 or Essential Business Server 2008 through the Open License programs. To make your life easier… Read more

View the Windows Essential Server Solution Launch Webcast Live and invite your clients

We are quickly closing in on the LIVE Launch Webcast for the Windows Essential Server Solutions, and you are all invited, along with your clients. During this event, you and your clients can see how partners like you and Microsoft can make it possible for SMBs to achieve new business capabilities that traditionally were attainable… Read more