Microsoft Director of Sales Excellence - Eric Ligman

Eric Ligman, Microsoft Director of Sales Excellence Blog

An early announcement: The Big Easy Offer is coming back in January!

Remember in my, “Big announcement coming on New Years Day!” post back on December 18th I mentioned that I was hoping to possibly have a second announcement to make?  Well, it turns out that the second announcement is happening and we’re able to make it now instead of having to wait until the 1st with… Read more

Merry Christmas & Happy Holiday wishes to you all

On this Christmas day, I want to extend to all of you the wish of a very Merry Christmas and a very happy and safe holiday season!  Whether you are home or traveling, with friends, family, or other, may your day be filled with happiness and joy for you and yours.  Like this?  Share it… Read more

Microsoft Volume License Service Center (VLSC) Update and Partner FAQ

In a continuing effort to keep you updated on the VLSC updates and help address questions you may have and may be receiving from your clients, here is an updated VLSC status update and a list of FAQs for you. Here are some changes your customers may experience: Secure permissions: Microsoft implemented increased security permissions… Read more

Now that VLSC has been updated, how do I…

As we mentioned in previous communications, the updates to our licensing systems were part of an ongoing effort to improve the customer licensing experience, by providing a better experience now that the updates are in place.  As with any updates, there are often questions that follow, and many of them begin with, “How do I…?”… Read more

What media do I use to install the previous version of Windows if using downgrade rights?

Last week while I was visiting with a group of the Microsoft SBS MVPs here on campus, the question came up of, “What media do we use to install the previous version of Windows if a client wants to use the downgrade rights associated with their OEM Windows license?”  As a follow-up to that conversation… Read more

How to retrieve license information when you forgot the email address linked to eOpen?

I received a great question from a Partner today and it is one that I am sure other Partners have run into and probably did not know where to ask it or how to find the answer, so I thought I would post it here for everyone.  The question I receive is this: “We have… Read more

Big announcement coming on New Years Day!

What better way to start the New Year than with some really good news, like an exciting announcement?  Well, come New Years Day, that’s what we’re going to do here on the Blog.  :-)  How many of you were following my Blog back on January 1st, 2008?  If you were, you may recall that that… Read more

All Microsoft Volume Licensing business systems are back online! Yes, including VLSC!

I know this is the message you have all been waiting to see, and believe me, I am very happy to post it!  As of December 18, 2009 1:00 AM Pacific Time, all Microsoft Volume Licensing business systems are back online.  Microsoft Volume Licensing Service Center (VLSC) – a customer site designed to manage licenses,… Read more

Important Webcast: End of Support for Windows 2000 Server and moving to Windows Server 2008 R2

Earlier this week, I posted about the upcoming Support for Windows XP SP2 Ends July, 2010 – Understand the options webcast taking place tomorrow to ensure you were aware of what this milestone means on the desktop operating system front.  Another very important thing to remember about the July, 2010 timeframe is that support for… Read more

Microsoft Volume Licensing Service Center (VLSC) & licensing sites issues update

UPDATE: All Microsoft Volume Licensing business systems are back online! Yes, including VLSC! For anyone that has attempted to reach the Microsoft Volume Licensing Service Center (VLSC) website, Volume Licensing Contract Manager site, or Explore.MS recently and encountered issues, here is an update from the Licensing Team on what is happening and what you can… Read more