Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

Coming Monday – Looking for customers and Partners to give feedback on usability of VLSC

I am posting up a quick notice today to let you know about something I will be posting on Monday that may be of interest to you because I know that not all of you have subscribed to my Blog, so you don’t all get the automatic feed of posts, and that all of you do not come here on a daily basis, so you may not be here on Monday.  This way if you are here today, you’ll be aware of this opportunity coming on Monday so you can come back and take advantage of it if it is of interest to you.

The Microsoft Customer & Partner Experience (CPE) team would like to interview customers and partners in the process of using the Microsoft Volume Licensing Service Center (VLSC) to learn more about your experience.  We are looking for a mix of customers and Partners from a variety of geographic locations to speak with in these interviews.  We are finalizing some of the pieces of this right now; however, on Monday morning, I will put up a post here on the Blog with a link to where you can sign up to volunteer to participate in this process and be one of the ones we interview about your experience with the Microsoft Volume Licensing Service Center (VLSC).  I am hoping to get a very wide distribution of people who would like to participate in this and we will be selecting the final group for the interviews from those who submit their applications to us.

You do not have to be one of the Partners or customers that I have already been in communication with through the Blog, email, phone calls, Twitter, Facebook, etc. about VLSC to participate in these upcoming VLSC interviews.  This invitation is open to all customers and Partners.  Also, there is no need to come in to our offices to participate, as we will conduct the sessions by phone and Live Meeting. All you need is a phone (or computer headset), a PC, and a high-speed internet connection. During the sessions we will talk with you and record your screen activity as you perform various tasks on the VLSC site.

I will be posting the link to the application to participate as well as some more of the finalized details here on the Blog on Monday.  If you, or someone you know, would be interested in participating in these interview sessions with us, please be sure to take advantage of the opportunity to sign up for participation starting on Monday morning.  As always, your feedback and input is very important to us, and we look forward to speaking with you in this process.

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Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

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