Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

Microsoft Volume Licensing Service Center (VLSC) Webcasts for Partners – Register today!

As you may know, Microsoft® recently migrated the eOpen and MVLS sites to the new Volume Licensing Service Center website (VLSC) in order to ultimately provide a convenient, online solution for customers and partners to easily manage their licensing agreements and Microsoft products.  We know that as a result of the initial upgrade, a number of Partners experienced some access and usability issues and that  this has been both inconvenient and frustrating in some cases and we appreciate your patience and assistance during this transition.

For those of you that follow me through the various social networking channels, you may recall that last week I asked if Partners would be interested in having a Live Meeting session about the new Microsoft Volume Licensing Services (VLSC) website and I received quite a bit of feedback stating that yes, this is definitely something you would be interested in.  There were some specific requests, such as:

  • Make it available in multiple time zones

  • Record it so you can review it after the session

  • Have the ability for a Q&A session during it

  • Have presenters that are very knowledgeable about the site and it’s functionality

  • Etc.

Well, I am happy to tell you that below is the information about Live Meeting sessions to address many of the common questions we are seeing as well as an in-depth training including tips and tricks, how-to’s, and more regarding access, navigation, and use of the VLSC site.  These sessions are being presented live by Microsoft’s VLSC team and are available to Partners around the world.

Some topics will include:

  • VLSC registration and site navigation

  • How to request or acquire site permissions

  • Self-service tools

  • Proper support paths if you experience issues

  • And more…

You will have the ability to submit questions throughout the session as well and we will conduct a questions and answers session at the end of the Live Meeting to address questions we receive.  In order to make sure we are better fitting into the various time zones for our Partners, there will be three Live Meeting sessions occurring Feb 3rd at: 8:30am, 1:00pm and 6:30PM Pacific Standard Time.  Below is the registration information for these sessions.  Please feel free to choose the one most convenient for you.  In addition, we have additional VLSC information and resources available on the VLSC site on the Microsoft Partner Network.

To attend our upcoming Webcast you will need:

Partners may register now for any of the 3 sessions through the Partner Learning Center: RIGHT HERE

If you wish to join any of the sessions and have not registered in advance through the Partner Learning Center, you may join the Live Meeting sessions at the time of the session on February 3rd using the links and information below:

Session date: Wednesday, February 3, 2010.  Times listed in Pacific Time Zone

  • 8:30 a.m. Pacific Time Session:

    • Webcast Link: CLICK TO JOIN 8:30 AM SESSION

    • Passcode:   S’`2{C_[c

    • Telephony: 1-(866) 294-0201 or 1-503-295-8000 (International)

    • Pin:  7086

  • 1:00 p.m. Pacific Time Session:

  • 6:30 p.m. Pacific Time Session:

If you experience any difficulties accessing the sessions on the 3rd, you can contact Live Meeting Event Support:

  • +1.800.893.8779 (Within the US & Canada)

  • +1.971.544.3222 (International)

I look forward to seeing you all at the sessions on February 3rd and please continue to provide the great input and feedback you have been. 

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Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided “AS IS” with no warranties, and confers no rights

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