Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

How do we get the SBS Software Assurance benefits such as: Outlook 2007, Entourage 2008, ISA 2006 + additional Windows Server 2003, and Office SharePoint Designer 2007 now that SBS 2008 is out?

Here’s a great question I received regarding the additional Software Assurance entitlements that SBS 2003 customers get with the transition to SBS 2008. As you probably know, the components in SBS 2008 have changed slightly from the components of SBS 2003, so what happens to those missing or changed components for those customers who had SBS 2003 with Software Assurance?

For instance, SBS 2003 Premium included ISA Server, SBS 2008 Premium does not. SBS 2003 included Outlook, SBS 2008 does not. SBS 2003 included Entourage for Mac users, SBS 2008 does not. SBS 2003 included FrontPage 2003, SBS 2008 does not. Well, Microsoft is committed to ensuring our SA customers are “made whole” when it decides to make changes to existing products. So, for those clients with Software Assurance on their SBS 2003 licenses, the following chart outlines the stand-alone licenses that will be granted to our SA customers for those components of the SBS 2003 R2 solution that are no longer part of SBS 2008:

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Now that you know what you are eligible to receive, how do you get it? We have a fulfillment process in place to get you these items and for the U.S. and Canada, here are the numbers you would use:

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For all other countries, we have a page online that lists all of the contact information for you to request these fulfillment options.

Thank you and have a wonderful day,

Eric Ligman
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided “AS IS” with no warranties, and confers no rights

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