Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

Windows Vista Service Pack 1 – No charge, unlimited installation and compatibility support

Over the weekend, there were some emails going back and forth regarding Windows Vista SP1 and looking for support with it. As such, I thought I would post here about a resource available to you that you can take advantage of, if you need it. Microsoft is providing unlimited, no charge installation and compatibility support for Windows Vista SP1 through a variety of ways:

  1. Email support – Response time: Within one business day

  2. 1:1 Chat support – Available M-F from 5:00 am – 12:00 am PST and Sat/Sun from 6:00 am – 6:00 pm PST

  3. Phone support – Available at no charge for those with: Software Assurance, a Microsoft professional services contract, TechNet subscription, MSDN subscription, or who are part of the Microsoft Partner Programimage

You can find out more about this offering and how to start using it online on the Windows Vista SP1 Help and Support page.

Thank you and have a wonderful day,

Eric Ligman
Microsoft US Senior Manager
Small Business Community Engagement
This posting is provided “AS IS” with no warranties, and confers no rights

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