Windows Vista Service Pack 1 – No charge, unlimited installation and compatibility support


Over the weekend, there were some emails going back and forth regarding Windows Vista SP1 and looking for support with it. As such, I thought I would post here about a resource available to you that you can take advantage of, if you need it. Microsoft is providing unlimited, no charge installation and compatibility support for Windows Vista SP1 through a variety of ways:



  1. Email support – Response time: Within one business day

  2. 1:1 Chat support – Available M-F from 5:00 am – 12:00 am PST and Sat/Sun from 6:00 am – 6:00 pm PST

  3. Phone support – Available at no charge for those with: Software Assurance, a Microsoft professional services contract, TechNet subscription, MSDN subscription, or who are part of the Microsoft Partner Programimage

You can find out more about this offering and how to start using it online on the Windows Vista SP1 Help and Support page.


Thank you and have a wonderful day,


Eric Ligman
Microsoft US Senior Manager
Small Business Community Engagement
This posting is provided “AS IS” with no warranties, and confers no rights

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Comments (4)

  1. What’s the deal on windows vista having bugs still in all the software of it.That’s why everyone is mad because there has been a report about bugs being in the sofware when there is alot people getting their computer when they first get it.And now they are all switchng back to Windows XP!!!!!!!When will the bugs be out of windows vista?