There have been several messages and posts (including the question raised during the “Understanding the latest MAPS Updates” Live Meeting session we held this week) regarding an issue with the Microsoft Project Professional 2007 in the January 2007 Action Pack Kit installing as an upgrade instead of a full license. The Microsoft Project Professional 2007 in Action Pack is intended to be a full license, not an upgrade, and you can see that on your included license list in the back of your January Action Pack kit.
In looking into this issue this week since hearing about the issue, we have just received the following piece of information from the team:
The Project Professional 2007 product that was shipped in the January Action Pack kit is the upgrade version instead of the full version. Your Regional Service Center will be able to provide the full version at your request.
We apologize for any inconvenience.
So if you are experiencing the issue with your January MAPS kit and want to get the replacement media, contact the RSC as listed above and they can get you the correct media for Project Professional 2007. Here is the RSC contact info for North America:
4 Phone: (877) 283-1925 or email: firstname.lastname@example.org
Thank you and have a wonderful day,
Microsoft US Senior Manager
Small Business Community Engagement
This posting is provided “AS IS” with no warranties, and confers no rights