Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

So where’s my January Action Pack kit? Anyone wondering this?

If you are wondering where your January Action Pack Kit is and when you’ll have it , here is an update for you.  The message below came from the Action Pack Team and you will see it shortly on the Microsoft Partner Page; however, I wanted to get it to you as soon as possible so you had the information.  Also, be sure to check out the update I added to the end based on some information that was confirmed just this afternoon:



Dear Microsoft Partner,


This is to inform you of the estimated delivery date of the January Action Pack (quarterly update). The January kit is a Special Launch Edition featuring Windows Vista, Microsoft 2007 Office System and special information on Windows Small Business Server 2003 R2.


We know that you’re anxious to receive this kit, and we want to get it into your hands as soon as possible. However, in order to meet the customer demand due to the overwhelming response for the new Windows Vista and Office products, our January Action Pack kit is delayed. We understand the importance of our partners receiving these products before the general public, and we are doing everything possible to make this happen. However, our estimated ship dates by region are as follows:


  • North America – January 19th

  • Europe – January 22nd

  • Asia Pacific – February 5th


We apologize profusely for the delay.


In addition, we are continually updating the Partner website with additional information about the January update kit. Please check this site regularly in order to receive the latest information (Action Pack information can be found under the “Program Membership” tab.)


Thank you for your understanding and your patience.


The Microsoft Partner Program


UPDATE:  Knowing the importance of getting the Action Pack contents into the hands of our Partners, re-iterated by the feedback you have provided us on this subject, the US Team is funding expedited ground shipping for all US Partners for the January kit.  We are staggering the shipments across several days in order to manage load, so receipt times for partners will vary; however, all should receive their packages within 5 days of shipment. If you have any questions about your shipment status, please contact the Regional Service Center at or 1-877-283-1925.


Thank you and have a wonderful day,


Eric Ligman
Microsoft US Senior Manager
Small Business Community Engagement
This posting is provided “AS IS” with no warranties, and confers no rights